Customer reviews from greenworkstools.com
Greenworks - 24V BAG70009 Lithium-Ion Battery, Black
Average customer rating
4.3
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
90
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
15
85%of customers recommend this product.
(
85 out of
100)
Customer Reviews for Greenworks - 24V BAG70009 Lithium-Ion Battery, Black
Posted by: gshawcross
Verified Purchase:Yes
So far, all my Greenworks batteries and tools have been super.
Written by a customer while visiting greenworkstools.com
Posted by: Lawn Mower Man
Verified Purchase:Yes
Works just like a battery is supposed to!!! Or should I say..."GREEN"Works just lke a battery is supposed to???
Written by a customer while visiting greenworkstools.com
Posted by: Benjamin Battiste
from New Orleans LA
Verified Purchase:Yes
Pretty decent run time that last unless you’re using the highest power the entire time
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Work great for few uses then fail
on January 17, 2021
Posted by: George02
from Yakima wa
I got this tool as a gift I worked fine then I didn’t used now that I’m need to use it again battery light is blinking according to instructions I have a bad battery, sorry but I’m dissatisfied with this battery looks new because was barely used and now don’t work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, January 27, 2021
Hello George02,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product The charger can at times go into a false defect; this means it's unable to correctly read the battery and may show the battery as being defective when it's not. This information is located inside the charger's manual. To resolve false defect, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks GREEN, then the battery is properly charging. If the status LED is still blinking RED, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. This should resolve the false defect detection. If you have followed the correct charging procedure and are still finding that your batteries are not holding their charge as they should, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Richard J
from Michigan
Verified Purchase:Yes
This is a great product to have. This is a very good company to deal with. Green works has very good products to have on your work bench.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Out In Kansas
Verified Purchase:Yes
Impressed with this battery. Its been out of the charger for two weeks and still has full charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Clovis ca
Verified Purchase:Yes
Greenworks is Awesome! I bought 2 batteries and one didnt work and i reached out to them, they sent another one and didnt make me send back the one that didnt work so well, so didnt have to pay any shipping...they stand behind thier products. I worked with Doug, he was grear! Thanks Greenworks❤
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sue S
Verified Purchase:Yes
Great replacement for the original which lasted over 5 years.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com