Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Average customer rating
4
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
18
3 Stars
12
2 Stars
3
1 Star
12
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Customer Rating
1
on April 9, 2026
Posted by: Joebob455
from Nashville
Gender:Male
This item DOES NOT RUN FOR MORE THAN 20 MINUTES. Do not believe the 45 minute runtime in the description. Will never purchase this brand again. Complete ripoff.
Response from greenworkstools.comBy Greenworks Customer Success, June 15, 2026
Hi Joebob455. Thank you for your review. The runtime varies depending on the tool being used and the workload placed on the unit during operation. Generally, the higher the amp-hour (Ah) rating of the battery, the longer the runtime it can provide. As a result, battery runtime may vary based on the specific battery and application. Please note that estimated runtime is typically provided on the product page for each unit. These estimates may be based on factors such as operating time, acreage covered, number of cuts, or other usage variables. Actual runtime can vary depending on the load applied to the battery, such as higher power settings or Turbo Mode, as well as the type of tool being operated, such as a self-propelled lawn mower versus a leaf blower. Should you have any new question or further concerns, please contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for continuing to choose Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Misleading listing
on May 3, 2024
Posted by: Dan87
Beware the misleading images on this listing! There are multiple images indicating that this includes (2) 5 Ah batteries when it only includes (2) 4Ah batteries. The text is correct, but not the images on the listing. If you are looking for something with the 5 Ah battery life, this isn’t it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 6, 2024
Hello Dan87,
Thank you for bringing this to our attention, and we are sorry for any inconvenience this may cause. This kit includes 2 x 4Ah batteries. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for choosing Greenworks for your lawn care needs.
Thank you for bringing this to our attention, and we are sorry for any inconvenience this may cause. This kit includes 2 x 4Ah batteries. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for choosing Greenworks for your lawn care needs.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the power
on October 29, 2021
Posted by: Smack
from Summerville, SC
Gender:Male
Let me say this first, I have use other cordless leaf blowers, but they don't compare to the Greenworks blower. It well built and blows air much stronger than any other make that I have used. Also it has a button on top of the handle that increases the air power. The extra power button is what I use if I'm blowing heaver debris. The battery will last you long enough to complete the average yard. My yard is almost 1/4 of an acre and it recharges within 30 min or less according to the amount of battery used. I love this blower and I use it for every debris task around the home. Had mine for going on 2 years now. I are so have the weed eater\
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT BUY
on September 15, 2024
Posted by: AWFUL
from Indiana
Gender:Male
I purchased this trimmer, but the auto feeding doesn’t work, so consequently, I have to continuously stop, take the head apart, and manually pull out the string to keep trimming. This is a waste of a tremendous amount of time and string. This is the absolute worst. Don’t buy it.
Response from greenworkstools.comBy Greenworks, September 16, 2024
Hello AWFUL,
Thank you for sharing your experience. The auto-feed feature works by releasing 1/4" of line each time the unit starts/stops. To see if this feature is working for you simply release the start trigger 10 and see if the line length changes. When you are using the trimmer, we do advise to release the start trigger periodically to advance additional line. This will be needed more frequently if you are using this around the fence or hard surfaces. Please ensure that the guard is always on the unit while in operation. This will prevent the line from extending too far out and breaking off at a large length, which will cause it to go back inside the spool housing and cause a jam. We have share a video below showing how to use the auto-feed, this is a different unit but the feature will be similar.
(https://youtu.be/NZA-4XLeMtQ).
We hope this information helped! Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. The auto-feed feature works by releasing 1/4" of line each time the unit starts/stops. To see if this feature is working for you simply release the start trigger 10 and see if the line length changes. When you are using the trimmer, we do advise to release the start trigger periodically to advance additional line. This will be needed more frequently if you are using this around the fence or hard surfaces. Please ensure that the guard is always on the unit while in operation. This will prevent the line from extending too far out and breaking off at a large length, which will cause it to go back inside the spool housing and cause a jam. We have share a video below showing how to use the auto-feed, this is a different unit but the feature will be similar.
(https://youtu.be/NZA-4XLeMtQ).
We hope this information helped! Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on January 21, 2022
Posted by: Jerry0321
from Frankenmuth, Michigan
Gender:Male
I bought this about a month ago for 2 uses, mostly it will be used for leafs and such but for the time being I’ve been using to blow light snow off the driveway and sidewalks and it is works very well. On some spots I have to hit the turbo button but most of the time just the normal power is enough to blow the snow off very nicely. Battery is lasting for the job to be completed so I’m happy with that as well. About 45 minutes or so I’m running the equipment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fantastic mower!
on April 4, 2024
Posted by: Docbrc
from Pensacola FL
Gender:Male
[This review was collected as part of a promotion.] I bought this mower 2 years ago and I LOVE it! Best tool I've ever purchased.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Value value value
on November 26, 2025
Posted by: Freddyg
from Mesa Az
[This review was collected as part of a promotion.] Greenworks products are always a great value.
You can’t go wrong with this brand.
I have many of there tools in the garage.
Never been disappointed.
You can’t go wrong with this brand.
I have many of there tools in the garage.
Never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Battery issue
on March 12, 2021
Posted by: Chau
from CA
Battery went out so quickly. Call customer service since product is warranty they ship new battery out. Like many battery products often battery is the issue. I like the products here and will buy different tools. I give 3 stars because the product is really new purchase but customer service is ok
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 15, 2021
Hello Chau,
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging.
We hope these suggestions will help!
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging.
We hope these suggestions will help!
Written by a customer while visiting greenworkstools.com