The trimmer is not working, it cuts out even when fully charged I’m not happy about that . The other equipments are good.
Response from greenworkstools.comBy Greenworks, June 16, 2026
Hello and thank you for your review. We are glad to hear the mower and blower in your Greenworks 48V (24V x 2) combo kit are performing well, but we are sorry to learn the string trimmer is cutting out even when fully charged. When a trimmer shuts down intermittently, it is often related to airflow restrictions, line feed issues, or temporary overload protection being triggered during use. We recommend checking that the spool is not overfilled or jammed, ensuring the cutting line can feed freely, and removing any grass or debris buildup around the trimmer head and guard. It can also help to use smooth, continuous cutting motions and avoid forcing the tool through dense or thick vegetation, as this can cause the motor protection system to temporarily stop operation. If the issue continues after these steps, we recommend reaching out to Greenworks Success team for further assistance under. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Cuts very nice. Not for bumpy yards. Very delicate mower. Good ergonomics. Fast battery drain. Good for narrow spaces. 65W charger overheats and needs attention.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 15, 2026
Hi Joe Bob of Alabama. Thank you for your feedback. Greenworks 24/48V Platform carries a 3-Year Manufacturer's Warranty from defects. Should you require any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Mows fine screw on righrt side will not tighten . The directions suc,,but I'm intelligent enough to put it together. Wrong screw??? Why is it different than the one on the left side? I believe every company should have someone who speaks english as a first language should write the directions after putting it together our of the box. If it is sold in America.
Pros: Cost-Saver, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 10, 2026
Hi Battery mower. Thank you for your feedback. The previous link was provided as a reference if needed. With the photos provided, one of the knobs needs to be reversed. The protruding bit from the knob should be facing inwards towards to the unit. Should you require any further assistant, please contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for continuing to choose Greenworks Tools!
What is up with the screw on the left side. It will not tighten.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Battery mower. Thank you for your feedback. To ensure your are assembling the unit correctly, please take a look at the following video link for a better visual demonstration: https://youtu.be/KpOQWOBiiwU?si=NEbJ_7LmxjmnVsj3. Should you require any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
The battery keep died on me right after 10 minutes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Sammie Sam. Thank you for your review. A Greenworks 24V 4.0Ah battery can yield up to 40 minutes of runtime and a charge time of 120 minutes. Please note runtime may vary based on the load applied to the battery (i.e. higher settings/turbo mode), and the type of unit being operated (i.e. self-propel lawn mower/leaf blower). The higher the ampere-hour (Ah) rating is, the more run time the battery has to offer. As a result, battery run time may vary depending on specific version used. If you wish to discuss any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
I have had my set for about 4 years now and it does a good job. My only issue is the weed eater string does not advance, I have to pull the line out . Finding replacement parts is not easy on this sight.. I'm so glad I bought an extra set of batteries. I have around an acre with crappy weed grass coverage and it takes both sets of batteries to finish.
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe