Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Average customer rating
4
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
18
3 Stars
12
2 Stars
3
1 Star
12
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Customer Rating
5
Best deal out there
on May 21, 2022
Posted by: Jess00
from Colorado
Gender:Female
I looked all over for an affordable, dependable, light weight mower and blower. I was hesitant, but this combo has delivered across the board. I’ve had it a month now, no issues with any part of it and the batteries are included. The mower does a great job and the blower was perfect for clearing the yard. I have a large yard, so I balance between battery time, half the day blowing, charge, then mow
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for our small yards
on May 29, 2022
Posted by: Jstearns
Gender:Female
Bought this about a month ago, have used a couple times. It's done great for our small/medium front and back yard. We're able to get it all done in one go with the batteries. Would recommend!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worst Warranty Registration Process Ever
on June 19, 2024
Posted by: WarrantyHelp
from NY, NY
[This review was collected as part of a promotion.] The devil himself could not create a worse warranty registration process. They prompt you to take a picture of of the QR code on the box, but of course that does not convey any information. You still need to type the product number and serial number. Next, you must upload a copy of your receipt. No problem, you bought it online so just upload a PDF copy of your email. Foolish you! they only accept picture files for the upload, not PDFs. What were you thinking??? So after wasting time on your phone, you end up moving to your desktop, transcribing all of the info again, and then doing a screen capture of your email. Sounds so 2024 technology - they must have an AI helping behind the scenes! No matter how well this leaf blower works, I'll always remember the horrible product registration process!
Response from greenworkstools.comBy Greenworks, June 21, 2024
Hello WarrantyHelp.
Thank you for taking the time to contact Greenworks Tools. We are sorry to hear you had experienced a problem registering your product. You are right-it should not be that difficult to register, and we completely understand how frustrated you are! Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. If you wish to register your unit, simply contact us once more with the information below. Please register batteries or chargers only if they were purchased separately from a Greenworks machine and hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes.
We can be reached by Chat on www.greenworkstools.com or by phone 1-888-909-6757. Thank you.
Thank you for taking the time to contact Greenworks Tools. We are sorry to hear you had experienced a problem registering your product. You are right-it should not be that difficult to register, and we completely understand how frustrated you are! Please hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes. If you wish to register your unit, simply contact us once more with the information below. Please register batteries or chargers only if they were purchased separately from a Greenworks machine and hold on to a copy of your receipt for the duration of the warranty, receipts and or order information needs to be provided for warranty repair purposes.
We can be reached by Chat on www.greenworkstools.com or by phone 1-888-909-6757. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great leaf blower
on January 22, 2025
Posted by: Melavalos
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] Very easy to use! Love this product and highly recommend
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and efficient
on April 20, 2025
Posted by: Fadeelah
from Charlotte NC
Gender:Female
[This review was collected as part of a promotion.] Easy assembly for all items especially the mower. My lawn looks like a professional did it and it was my first time ever using a mower or trimmer
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great tools - Terrible batteries.
on June 17, 2025
Posted by: CloverChris
from San Antonio, TX
Gender:Male
Purchased 2 months ago, all products did their job well. Loved the lawn mower it glided smoothly. The batteries no longer hold a charge though, at first they could last almost 2 hours now only about 20 minutes full-charge...
Pros: Easy to Use, Durable
Response from greenworkstools.comBy Greenworks, June 17, 2025
Hello CloverChris.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
good features
on July 17, 2025
Posted by: Oz23
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] nice mower but could not get height adjustment cam locks to lock down
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 28, 2025
Hello Oz23.
Thank you for sharing your experience. If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/yhT3jSeFH9E). We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Thank you for sharing your experience. If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/yhT3jSeFH9E). We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Vivian2U
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have physical limitations and this set is perfect for me. I’m so happy with the simplicity, weight, ease and PRICE!! My yard looks fantastic!!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com