Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Average customer rating
4.3
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
145
4 Stars
29
3 Stars
16
2 Stars
6
1 Star
16
87%of customers recommend this product.
(
140 out of
161)
Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Posted by: Anonymous
from Indiana
Gender:Female
Verified Purchase:Yes
After using mower twice with batteries fully charged. The mower quits after 15 mins and batteries have to be recharged then does the same thing again. When reading reviews prior to my purchase some had stated battery time lasted about 45mins which was great for me since my lawn is small. I have always owned a gas mower but thought a battery operated would be better for me in the long run to handle. But on a positive note it is easy to start with just a push of a button so can't complain in that area. Glad there is a 3 year warranty so hopefully can get problem resolved without a hassle.
Response from greenworkstools.comBy Greenworks, Customer Care, November 24, 2021
Hello Angela Watson,
Thank you for the feedback! We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Thank you for the feedback! We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
No gas needed
on May 4, 2021
Posted by: Tweaver
Gender:Female
I really like this mower and inly have a few complaints that mostly have are due to the size of my yard. I wish the batteries would last longer but I also love that there is no need for gas or oil making running it very easy. Also no pull cord is a plus.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AW Harris
from Martin, TN
Verified Purchase:Yes
Long lasting batteries, powerful enough for a large, rural yard. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: New homeowner
from North Carolina
Verified Purchase:Yes
Easy to use kit for maintaining 5000 sqf lawn. Batteries lasts long enough for cutting and cleaning up with blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: bookt911
from Mid State Illinois Eastern Border
Verified Purchase:Yes
I enjoy my units they are light weight and are not a burden to use
Written by a customer while visiting greenworkstools.com
Posted by: BelovedLibra
from Florida
Verified Purchase:Yes
A great combo for a great price. The blower is light and easy to handle and the lawn mower works great! The mower is dramatically more quiet than any other more I've used. Cuts grass like a champ.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Pat of Sonoma
from Sonoma, CA
Verified Purchase:Yes
Easy to use, works great and lighter weight than my other one!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Battery issue
on March 12, 2021
Posted by: Chau
from CA
Battery went out so quickly. Call customer service since product is warranty they ship new battery out. Like many battery products often battery is the issue. I like the products here and will buy different tools. I give 3 stars because the product is really new purchase but customer service is ok
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 15, 2021
Hello Chau,
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging.
We hope these suggestions will help!
Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging.
We hope these suggestions will help!
Written by a customer while visiting greenworkstools.com