I have a total of 12 Greenworks Products. I really didn't know there are so many Greenworks Tools too!!! I just happened to get a message and there they were. I gotten rid of all my gas powered Lawn Equipment and use only my Greenworks. Even my Neighbors are catching on. They always comment on how quiet, lightweight and plenty of power. I'm 65 yrs. Old, I had Neck Surgery(Fusion), which left me limited strength. So, Light and Powerful is the only way for me to still work on Projects around the House. Love my Tools and Lawn Equipment. Discovering more Greenworks Products and Glad to See them. I was Surprised. Doing my Share to Curb Climate Footprint for the Future.
Excellent lawn mower and blower. Couldn't be more happier with my purchase. Battery life is excellent, and last through cutting both the front and back lawn, and then blowing away the sediment.
I bought this in time for the Arizona monsoons. It is a battle against nature to ward off the continuous bombardment of sand, leaves and other elements that are blown hither.
This mower works perfect for my small yard. It does a great job cutting and catching, I have used it on taller grass at its highest setting and it works well.
The mower, blower and trimmer work well. They were easy to put together. As always, very quiet, I have the higher voltage trimmer as well- so was a bit disappointed in the power of the trimmer compared to the other one I own. The trimmer works well but lacks a bit of power,. Both the blower and lawn mower work as advertised. Would rather have one large battery for the mower as opposed to 2 power packs.
I need to return this kit for a refund. It took forever to receive that package after ordering it. After receiving it I tried to charge the batteries and discovered that one was unable to be charged. I notified that manufacture and after nearly 2 weeks I received a replacement battery only to discover that it too is flawed and cannot be charged. I cannot endure the problems associated with trying to talk to a real person nearly 1 1/2 hour on hold the last time. Please send me the methodology in how to return and get a refund. My lawn looks like wheat field now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 11, 2021
Hello Dennis,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. If you are not 100% satisfied with your Greenworks product, you may start the return process by simply downloading the Merchandise Return Form here: https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf Should you require additional assistance please contact us at 1-888-909-6757.