Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Customer Rating
3
Directions suck
on June 8, 2026
Posted by: Battery mower
Gender:Female
Mows fine screw on righrt side will not tighten . The directions suc,,but I'm intelligent enough to put it together. Wrong screw??? Why is it different than the one on the left side? I believe every company should have someone who speaks english as a first language should write the directions after putting it together our of the box. If it is sold in America.
Pros: Cost-Saver, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 10, 2026
Hi Battery mower. Thank you for your feedback. The previous link was provided as a reference if needed. With the photos provided, one of the knobs needs to be reversed. The protruding bit from the knob should be facing inwards towards to the unit. Should you require any further assistant, please contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for continuing to choose Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Charger needs attention, otherwise okay overall.
on June 15, 2026
Posted by: Joe Bob of Alabama
Gender:Male
Cuts very nice. Not for bumpy yards. Very delicate mower. Good ergonomics. Fast battery drain. Good for narrow spaces. 65W charger overheats and needs attention.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 15, 2026
Hi Joe Bob of Alabama. Thank you for your feedback. Greenworks 24/48V Platform carries a 3-Year Manufacturer's Warranty from defects. Should you require any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
The trimmer is not working, it cuts out even when fully charged I’m not happy about that . The other equipments are good.
Response from greenworkstools.comBy Greenworks, June 16, 2026
Hello and thank you for your review. We are glad to hear the mower and blower in your Greenworks 48V (24V x 2) combo kit are performing well, but we are sorry to learn the string trimmer is cutting out even when fully charged. When a trimmer shuts down intermittently, it is often related to airflow restrictions, line feed issues, or temporary overload protection being triggered during use. We recommend checking that the spool is not overfilled or jammed, ensuring the cutting line can feed freely, and removing any grass or debris buildup around the trimmer head and guard. It can also help to use smooth, continuous cutting motions and avoid forcing the tool through dense or thick vegetation, as this can cause the motor protection system to temporarily stop operation. If the issue continues after these steps, we recommend reaching out to Greenworks Success team for further assistance under. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com