Customer Reviews for Greenworks - 48V (24V x 2) 17" Brushless Push Lawn Mower +Blower + 12" String Trimmer, (2) 4Ah Batteries and Charger - Green
Customer Rating
5
Great and convenient tool
on December 18, 2024
Posted by: Glennzilla
from San Diego
Gender:Male
[This review was collected as part of a promotion.] Been really into these products. Love the interchangeable batteries that last a long time and the convenience of a wireless tool. Does the trick at a good price
[This review was collected as part of a promotion.] I recently bought some tools, and they are fantastic. They are the best and most effective tools for green works.
[This review was collected as part of a promotion.] I bought this last week and it has already taken care of my sidewalk problem areas that I needed it for.
[This review was collected as part of a promotion.] As with all the Greenworks products I’ve purchased these are great tools ! Wonderful quality and if you catch a sale - amazing value
[This review was collected as part of a promotion.] I like the pole hedger. Even for lower work it is more comfortable than my old one. Cuts great has plenty of power and I ran out of energy before it did. I have not used the saw yet.
I purchased this trimmer, but the auto feeding doesn’t work, so consequently, I have to continuously stop, take the head apart, and manually pull out the string to keep trimming. This is a waste of a tremendous amount of time and string. This is the absolute worst. Don’t buy it.
Response from greenworkstools.comBy Greenworks, September 16, 2024
Hello AWFUL,
Thank you for sharing your experience. The auto-feed feature works by releasing 1/4" of line each time the unit starts/stops. To see if this feature is working for you simply release the start trigger 10 and see if the line length changes. When you are using the trimmer, we do advise to release the start trigger periodically to advance additional line. This will be needed more frequently if you are using this around the fence or hard surfaces. Please ensure that the guard is always on the unit while in operation. This will prevent the line from extending too far out and breaking off at a large length, which will cause it to go back inside the spool housing and cause a jam. We have share a video below showing how to use the auto-feed, this is a different unit but the feature will be similar. (https://youtu.be/NZA-4XLeMtQ). We hope this information helped! Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.