Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: Young at Hart
from Arenzville, IL
Gender:Male
Verified Purchase:Yes
I already have a 40 volt max Greenworks saw, but I'm in the process of cutting down many mostly hackberry and mulberry trees to clear an area for our proposed log cabin. Since that is the case, I decided I should get the 80 volt, 18 inch model. I'm very glad I did as it works wonderfuly for what I'm asking it to do. I would give this bit of advice to others in similar situations: Although it is very expensive, buy the optional 4Ah battery. You will be glad you did, once you see how long it can work on one charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Disappointing after 10 Minutes
on July 24, 2019
Posted by: Jackson78
from San Jose, CA
Gender:Male
I bought this today and was excited by the easy to use features. It was light weight, quieter than previous saws I’ve had, and easy to handle. However, on a full charge it was done cutting after only 10 minutes and I only cut small bushes about 4” max. I let the battery charge and same thing again. I would have thought the battery would have lasted much longer than this for how much we paid for it. I will be returning this for a longer lasting saw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, July 28, 2019
Hello Jackson78
Sorry to hear of the challenge you are experiencing. The cordless brushless chainsaw, GCS80421 provide up to 150 cuts with fully charged 2Ah battery.
I would like to go over the charging procedure with you to see if you may find it helpful.
1. To charge the battery align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger.
2. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected.
When the charger is plugged into the outlet, there should be a power light that appears indicating the charger is receiving power. When the battery is fully inserted into the charger a secondary light will appear indicating the battery is being charged. There are also LED lights located on the battery that indicate the amount of charge the battery has left. To activate this feature, push the button also called the BCI switch on the front of the battery. These LED lights will now illuminate. For example, if all four lights illuminate, this shows the battery is fully charged.
If the issues persist, please contact us at 1-888-909-6757 (1-888-90WORKS) we would be happy to troubleshoot the issue further. If necessary, we can also discuss the warranty process and what your next step would be.
Sorry to hear of the challenge you are experiencing. The cordless brushless chainsaw, GCS80421 provide up to 150 cuts with fully charged 2Ah battery.
I would like to go over the charging procedure with you to see if you may find it helpful.
1. To charge the battery align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger.
2. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected.
When the charger is plugged into the outlet, there should be a power light that appears indicating the charger is receiving power. When the battery is fully inserted into the charger a secondary light will appear indicating the battery is being charged. There are also LED lights located on the battery that indicate the amount of charge the battery has left. To activate this feature, push the button also called the BCI switch on the front of the battery. These LED lights will now illuminate. For example, if all four lights illuminate, this shows the battery is fully charged.
If the issues persist, please contact us at 1-888-909-6757 (1-888-90WORKS) we would be happy to troubleshoot the issue further. If necessary, we can also discuss the warranty process and what your next step would be.
Written by a customer while visiting greenworkstools.com
Posted by: Wildcat guy
from MN
Gender:Male
Verified Purchase:Yes
I bought this saw to carry with on my 4 wheeler to cut fallen trees and brush that blocks the old fire trails we tend to ride. Cuts quickly and quietly and although I bring a 2nd battery along just in case I have not needed it. Also great for early morning or late evening cutting because it doesn't bother rest of the people camping around me. I have used gas chainsaws for nearly 50 years and I have always hated the noise and fumes so this saw is a pleasure to use. I am not going to rate the durabilty as I haven't had it long enough to know if it is durable or not. I may re-visit a year or 2 from now
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim7
from Upstate New York
Gender:Male
Verified Purchase:Yes
It is a better saw than I thought it would be. I like that I don't have to pull a starter cord till my arm falls off to get it running.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Everette
from Rough and Ready, CA
Gender:Male
Verified Purchase:Yes
Plenty of power and battery life for my use as a homeowner. Well balanced for high reach limb cutting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Everette
from Rough and Ready, CA
Gender:Male
Verified Purchase:Yes
I have retired my gasoline powered chainsaws after using this unit. Lots of power and plenty of run time for clearing limbs and down trees after storms. No need to keep fresh gasoline on hand either.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Castle
from Glenwood, NJ
Gender:Male
Verified Purchase:Yes
I bought this to go along with my other Greenworks tools and to replace my gas chainsaw. I opened the box, put in chain oil, dropped in the battery and I was up and running and cutting large branches. Another great tool from Greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Scotto
from Northern California
Gender:Male
Verified Purchase:Yes
My original chain had gone through hundreds of cuts. It was slowing down. I'll get the old one sharpened for another season of cutting, but the new one that I bought has been like a hot knife through butter. I'll probably buy a third chain to make sure I'm always at optimum level of cutting capacity. This battery-powered saw is better than any gas-powered saw I've ever used.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com