Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
2
Definitely not as good as the smaller 18 inch 80 V
on December 11, 2025
Posted by: Dgv11
[This review was collected as part of a promotion.] I love greenworks tools and batteries own about 20 or more including other versions of the chainsaw, such as the 18 inch 80 V, and the 24 V 12 inch. Unfortunately, the 20 inch saw is completely unacceptable, and simply does not operate properly with the typical 80 V batteries. First, it has an electronics added to it that no other saw has. This operates essentially as a governor constantly turning off your saw when it feels like the saw is working too hard. You then have to press the button restart it to continue cutting. This is not an issue with the 18” 80 V saw which has no such button and does not cut out. In addition, the 3.4 kW motor actually generates less usable power in practice than the 2.4 or 2.8kw? 18 inch saw it may be that the battery is underpowered for the higher motor but it simply just provides less performance on the 20 inch saw than the 18 inch saw so much less that it’s irritating and you can’t stand using it when you’ve used the other saw, therefore had to send this back. I’ve asked that they talked to the engineers to see if this is an undersized battery problem or a defective electronics problem with the new switch they added. Either way I don’t think anyone should buy the saw over the 18 inch you’re just paying more to get less and it doesn’t operate safely since it cuts out in the middle of a tree.
I will update my review if I hear from the engineers, and hopefully they will redesign the saw or identify a solution to make the saw work properly.
Response from greenworkstools.comBy Greenworks, December 11, 2025
Hello Dgv11.
Thank you for sharing your detailed feedback on the 20" 80V chainsaw. We appreciate your long-term use of Greenworks tools and batteries, and your insights are valuable.
The 20" 80V model includes electronic protection designed to prevent overload and protect both the motor and battery. We understand that the frequent shutdowns requiring a manual restart can be frustrating, especially compared to the 18" 80V saw, which operates without this feature. Your observations about cutting performance and battery compatibility are important, and we recognize that the 20" saw may feel less powerful in certain conditions despite the higher motor rating.
Your feedback has been shared with our engineering team for further review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your detailed feedback on the 20" 80V chainsaw. We appreciate your long-term use of Greenworks tools and batteries, and your insights are valuable.
The 20" 80V model includes electronic protection designed to prevent overload and protect both the motor and battery. We understand that the frequent shutdowns requiring a manual restart can be frustrating, especially compared to the 18" 80V saw, which operates without this feature. Your observations about cutting performance and battery compatibility are important, and we recognize that the 20" saw may feel less powerful in certain conditions despite the higher motor rating.
Your feedback has been shared with our engineering team for further review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Sturdy little chainsaw
on December 6, 2025
Posted by: Jayhawk
Gender:Male
[This review was collected as part of a promotion.] Purchase the 80v 16" chainsaw with 2.5A battery. Saw seems to be quality made and perfect for my occasional chainsaw needs
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Randy C
from Springfield, Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Heavy duty chainsaw. Impressed with how well it is built.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MattPA
from Central PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you aren't planning on running a tree service, this chainsaw works great. Cuts through big logs and runs for a decent amount of time on a charge. You're not going to cut up an entire massive oak tree on a charge with it, but it'll get the job done eventually. I like not having to wear hearing protection while using it!
Pros: Cost-Saver, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mark 1892
from Indiana
Verified Purchase:Yes
Ordered this as a replacement to my battery powered Greenworks chainsaw because I am too lazy to sharpen my old one. I probably also lack the skill to do that. I changed the chain easily and found the new one cuts through my fallen oak tree like a knife through butter.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice homeowner property saw
on November 11, 2025
Posted by: Jz10267
from Pawling ny
Gender:Male
[This review was collected as part of a promotion.] I purchased this saw to help out with small brush and wood cutting. It works great for cleaning up scrub brush and small limbs from wind damage. Love it for the little projects instead of breaking out the 2 cycle chain saw. It’s very convenient.
Written by a customer while visiting greenworkstools.com
Posted by: Terry Stubblefield
from Vernon, Alabama
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 80 V chainsaw is strong and long lasting without gas fumes and continually starting and res
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this chainsaw! Great value
on November 7, 2025
Posted by: Surfergreg
from California
Gender:Male
[This review was collected as part of a promotion.] I got rid of my gas mower and got the electric mower and i have never been happier!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com