Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: dr swice
Verified Purchase:Yes
chainsaw keep kicking the chain off even when its tight. this is the third chain we have gone through. the teeth keep getting bent and wont go back into the bar’s channel.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 29, 2021
Hello dr swice,
Thank you for your feedback. We are sorry to hear of the challenge you have experienced. Generally, Chainsaw chains come off the bar due to worn-out bars, worn-out sprockets, and wrongly set tension. Please keep in mind that new chains tend to stretch; so be sure to check the chain tension frequently and tension as required. We would like to hear more of what you are experiencing, please reach out to our team directly at 1-888-909-6757 or by sending an email to info@greenworkstools.com. We ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear of the challenge you have experienced. Generally, Chainsaw chains come off the bar due to worn-out bars, worn-out sprockets, and wrongly set tension. Please keep in mind that new chains tend to stretch; so be sure to check the chain tension frequently and tension as required. We would like to hear more of what you are experiencing, please reach out to our team directly at 1-888-909-6757 or by sending an email to info@greenworkstools.com. We ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: FarmerBob
Verified Purchase:Yes
It's a bit awkward but that's the "nature of the beast". Works great!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
weak, very weak chain
on March 18, 2021
Posted by: DisgustedCustomer
from central Texas
I've had to replace chain 3 times and am giving up. The chain gets nicked very easy on hard Oak , causing it to no longer fit in the grooves of the chain bar. I've also had to replace the chain bar as it is easily damaged
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, March 19, 2021
Hello DisgustedCustome,
We are sorry for the experience you had with our product. This is not what we expect from our products and we urge you to contact our customer support at 1-888-909-6757 (1-888-90WORKS) or by submitting an email using the customer contact page on our website or give us a call at 1-888-909-6757 and we will be happy to assist. We appreciate you bringing this to our attention and look forward to making it right.
We are sorry for the experience you had with our product. This is not what we expect from our products and we urge you to contact our customer support at 1-888-909-6757 (1-888-90WORKS) or by submitting an email using the customer contact page on our website or give us a call at 1-888-909-6757 and we will be happy to assist. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great saw!
on March 18, 2021
Posted by: Keithf
from St.Ignace, MI
I bought this saw last year and used it a handful of times. I like the saw a lot but the only thing I didn't like is that the chain kept coming off. I'm just going to tighten it a little more every time I use it to see if that solves the problem.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than I thought
on March 17, 2021
Posted by: PaulS
from Upstate NY
I've been using chainsaws for over 30 years and made the switch to battery powered 5 years ago. I actually own two Greenworks chainsaws, the 40v and the 80v. Both are awesome. I grab the 80v when I need the power to cut down the big trees, and I'm talking about 20" diameter plus hardwood trees. No more fumes, and no more sore arms trying to get a saw started!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Much less work than gas/oil chainsaw & still able to get the job done!
on March 12, 2021
Posted by: JandM
from Central Georgia
Verified Purchase:Yes
Have had 80 volt chainsaw for a few weeks - cut down 4 medium size trees - worked fantastic
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best ever.
on March 11, 2021
Posted by: Scottc66
from Hudson,SD
Great chainsaw. Power for two hours. Safer than the gas models. No maintenance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JG2285
from Cleveland, Ohio
Verified Purchase:Yes
The battery lasts and the ease of use makes it superior to our gas powered chainsaw. This chainsaw starts right up and cuts well. It uses minimal bar and chain oil.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com