Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
513
4 Stars
66
3 Stars
25
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
521 out of
550)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: ETA10
Gender:Female
Verified Purchase:Yes
This is so easy to use. Just check the oil, put the battery in and you’re ready to go. As a 71 year old female, this is just what I was looking for!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pleasantly surprised.
on October 23, 2021
Posted by: Scott27
from New Orleans, La
Gender:Male
It did a fantastic job of clearing downed trees and limbs after Hurricane Ida. So valuable during a time when gasoline was tough to acquire.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Worth every penny
on October 20, 2021
Posted by: Dan62
from Knoxville TN
Gender:Male
My 80 volt chainsaw has cut enough wood to provide most of my heat for 2 years plus. I've also used it to create 8 to 10' x 6" & larger beams of oak & poplar. I bought the mower too for the larger battery, also the string trimmer & pole pruner. I've been happy with all tools & wouldn't consider trading them for gas. I love pushing a button & getting to work & storing them wherever I want.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Jury is still out !
on October 20, 2021
Posted by: Oregon Steve
from Gold Hill Oregon
Gender:Male
My 60 volt saw wprked fine , for two days as I bucked up a small oak tree, Then it started shutting down . I checked chain tightness , oil , safety shut off and changed battery's twicw . it still will not run properly. I have not had time to look deeper i to problem. scs
Response from greenworkstools.comBy Greenworks, Customer Care, October 21, 2021
Hello Oregon Steve,
Thank you for taking the time to leave a review. Sorry to hear about this experience. Know that we stand behind the quality of our product and we would like to troubleshoot with you a little more to try and identify the problem. Please send an email to info@greenworkstools.com with your contact number so that one of our Greenworks specialists can get back to you or give us a call back at 1-888-909-6757 (1-888-90WORKS) today and we can troubleshoot further.
Greenworks Hours of Operation:
Monday – Friday: 9am – 7pm EST
Saturday: 9am - 5pm EST
Sunday: 10am - 6pm EST
All we ask is that when you are calling, please have your serial number, date of purchase and model ready at the beginning of the call, so we can help you best.
Thank you for taking the time to leave a review. Sorry to hear about this experience. Know that we stand behind the quality of our product and we would like to troubleshoot with you a little more to try and identify the problem. Please send an email to info@greenworkstools.com with your contact number so that one of our Greenworks specialists can get back to you or give us a call back at 1-888-909-6757 (1-888-90WORKS) today and we can troubleshoot further.
Greenworks Hours of Operation:
Monday – Friday: 9am – 7pm EST
Saturday: 9am - 5pm EST
Sunday: 10am - 6pm EST
All we ask is that when you are calling, please have your serial number, date of purchase and model ready at the beginning of the call, so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid Tool
on October 18, 2021
Posted by: County dweller
from St. Louis, Mo
Gender:Male
I recently purchased this chainsaw when the body of my previous corded chainsaw cracked. In the short time I used it I have cut and split about a 1/2 cord of wood mainly sweetgum but some oak as well. The saw has held up well and I had no issues with it. I was very happy with the battery life on the saw as I was expecting to have to change batteries fairly often but that was not the case. I did not have to change them once during any of my cutting sessions. One of the things I really like is I can take this anywhere without dragging a cord around and its it quite. The only change i would like is to lengthen that amount of time it takes before the saw shuts off and you have to press the power on button again. Its a quick press but still a little annoying when you have the saw positioned but you have to turn it back on to proceed. Regardless I would recommend this saw.
Written by a customer while visiting greenworkstools.com
Posted by: B chase
from Ill
Gender:Male
Verified Purchase:Yes
The chain keeps falling off why am I doing something wrong
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , October 18, 2021
Hello B chase,
Thank you for your feedback! Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. Tension techniques can be found in the owner's manual. If you require additional assistance, please contact us directly at 1-888-909-6757 and we will provide an instructional guide to help you navigate the tension on your chain. We look forward to speaking to you.
Thank you for your feedback! Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching. Tension techniques can be found in the owner's manual. If you require additional assistance, please contact us directly at 1-888-909-6757 and we will provide an instructional guide to help you navigate the tension on your chain. We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good Chain Saw
on October 15, 2021
Posted by: Skip23
from Alaska
Gender:Male
Had a dead tree to fell but was concerned about going electric. This Chain Saw worked great and had enough battery for the complete job. Gave 4 stars only because it didn't come with chain oil, so I had to make a separate run to buy some before using. Otherwise, as advertised and worked well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: svince
Verified Purchase:Yes
Don’t be fooled by its size. This is a compact power house. Strong cutting capacity which is equal to if not surpasses some compatible gas chainsaws. 80 V all the way.
Written by a customer while visiting greenworkstools.com