Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
513
4 Stars
66
3 Stars
25
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
521 out of
550)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
1
chain tensioner fails
on November 30, 2021
Posted by: BBS1
from Crockett/Houston, Texas
Gender:Male
I really enjoyed this saw. Great cuts, long lasting power, quick charging.
The tensioner quit working after a few months.
Long warranty odyssey resulted in a replacement after 6 months.
Tensioner in the replacement failed after a few hours use
The tensioner quit working after a few months.
Long warranty odyssey resulted in a replacement after 6 months.
Tensioner in the replacement failed after a few hours use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 1, 2021
Hello BBS1,
Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.
If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.
If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy to operate
on November 30, 2021
Posted by: Bob1792
from Montana
Gender:Male
Doesn't appear to oil the chain. Have tried to clear out any obstruction to no avail. I wouldn't buy it again. Thankfully I have limited use for the saw. Now it needs a new chain.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 30, 2021
Hello Bob1792,
Sorry to hear about your concerns. Try loosening the oil cap to reduce the built-up pressure. There's also a hole in the oil cap make sure that is clean and clear of debris. Run the bar/chain for a few mins prior to use and examine if oil is existing the area as needed. If you are still not getting oil, please contact us at 1-888-909-6757 or by email to info@greenworkstools.com for further assistance.
Sorry to hear about your concerns. Try loosening the oil cap to reduce the built-up pressure. There's also a hole in the oil cap make sure that is clean and clear of debris. Run the bar/chain for a few mins prior to use and examine if oil is existing the area as needed. If you are still not getting oil, please contact us at 1-888-909-6757 or by email to info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw!!
on November 30, 2021
Posted by: robinka
from SC
Gender:Male
Lots of power and cuts great! I keep my gas powered Husky as a back up, but this saw does so much I rarely even need anything else!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Chainsaw
on November 29, 2021
Posted by: Signe123
from Colorado
Gender:Female
I bought this a month ago and absolutely love it! It has great balance and power! Its everything that I wanted in a chainsaw without the mess and smell from a gas power one.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful, reliable and convenient
on November 28, 2021
Posted by: JohnBye
from Wisconsin
Gender:Male
I have limited function in one arm and shoulder, so I can't start gas chainsaws. This saw was a perfect solution, pull the trigger and cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Eric Dyme
from Canterbury, NH
Verified Purchase:Yes
Works great for maintaining the yard. Would be great if it came with it's own tool for tightening the chain and sharpening. Lightweight and easy to use. Had trouble at first because it came with a dead battery that wouldn't charge, but contacted custo.er service and they sent a replacement because it was under warranty. Definitely need a second battery if you plan on doing a lot of cuts and you are further away from a power source to recharge. This is where a gas saw is better
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Saw works great, but leaks bar oil.
on November 24, 2021
Posted by: JimmyJimmy
from Wisconsin
Gender:Male
I've had the saw for a couple weeks and am satisfied overall. It cuts great, and is relatively easy to use once you get the hang of it. One complaint is that it sprays oil all over when in use and leaked bar oil all over my brand new garage floor as well as the foam handles when stored upright by the molded plastic storage hook. I recommend draining the oil after use and putting a piece of cardboard under it to catch the leaks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jamesbjb
from Virginia
Gender:Male
Verified Purchase:Yes
This is my first electric chainsaw. I’m really happy with it. I wasn’t sure what to expect but it did the job really well, I cut down a decent size tree with it and chopped it all up. One thing I like about this one over my past 2 gas ones is that it is much easier to adjust the blade tension. Great product, real happy with it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com