Used it today to cut branches. Cuts fast and smoothly with ease. The weight with an 80V battery is very manageable, doesn’t tier your arms and a fairly low noise level. I got a strong 45 minutes of cutting. No more hank and crank. Go Greenworks...
I BOUGHT THIS ABOUT A YEAR AGO NOW AND THIS SAW IS EXCEPTIONALLY GOOD. LIGHTWEIGHT EASY TO USE EASY TO SHARPEN I NEED TO PURCHASE A NEW CHAIN TO HAVE AS A BACKUP BUT IT WORKS GREAT!
I really enjoyed this saw. Great cuts, long lasting power, quick charging. The tensioner quit working after a few months. Long warranty odyssey resulted in a replacement after 6 months. Tensioner in the replacement failed after a few hours use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 1, 2021
Hello BBS1,
Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.
If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Doesn't appear to oil the chain. Have tried to clear out any obstruction to no avail. I wouldn't buy it again. Thankfully I have limited use for the saw. Now it needs a new chain.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 30, 2021
Hello Bob1792,
Sorry to hear about your concerns. Try loosening the oil cap to reduce the built-up pressure. There's also a hole in the oil cap make sure that is clean and clear of debris. Run the bar/chain for a few mins prior to use and examine if oil is existing the area as needed. If you are still not getting oil, please contact us at 1-888-909-6757 or by email to info@greenworkstools.com for further assistance.