Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
3
Replacement saw
on March 3, 2022
Posted by: 4 acre dave
from New Albany ohio
Gender:Male
First saw would not adjust to install chain. Called customer service and this was immediately handled with a new saw dispatched with instructions on pickup on old saw. New saw assembled with any problem and is not complicated. Battery held charge all winter and after some recharge is ready. Need to purchase new bar oil and I am ready to use. Customer service is fantastic which is not the case with most companies. I have a weedwacker, chainsaw and now looking for a saw.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 3, 2022
Hello 4 acre dave,
Thank you for your review. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We see that you have been in contact. We are happy they were able to support you with this warranty claim. We really appreciate you letting us know and apologize for your experience. We are always happy to help with product recommendations, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS) and we would be happy to any questions you have!
I am very pleased with the performance and benefits of using the 18" chainsaw. No smelling of fumes, the safety of almost immediate blade stop when not in use, no pulling a cord to restart, so much less noise than the gas alternative. There is so much less vibration and fatigue as well. I have four acres of heavy woods and I can take care of a fallen tree early in the morning and never worry about upsetting the neighbors.
I’ve been amazed at what this chainsaw can do! The only trouble that I have had is that I apparently used a replacement blade that had a bigger chip size and it wore out the drive sprocket. The sprocket couldn’t be replaced. My second one leaks bar oil. Otherwise, I love this saw and all of the rest of my 80v Greenworks tools!
I bought one a few years ago that still works wonderfully after much use- I just ordered another for my son to use . My neighbor tried it and had to by one as well - great product
I bought the 80v leaf blower and chainsaw and absolutely love them!!! So easy to use and handle. The chainsaw is so easy to handle and adjust when necessary!!! Money well spend!
I bought this within the last month. I had many small trees and broken branches that needed cleaned up. I took the saw out after prepping it (bar chain oil addition, inspection). I cut up hardwoods with amazing ease. I was a bit concerned with the provided life of the 2.5 ah battery, so I bought a 5.0 ah battery as backup. But the 2.5 ah battery performed very well. I probably didn’t need to buy the backup battery as I’ve only used gas powered chain saws in the past so I was a little wary of the stamina. At this point I’m fully content with the Greenworks 80 v 16” chainsaw assembly.
Chainsaws pretty good they're out of stock of the battery which makes no sense when you only have the tool luckily I have a lawn mower that I was able to use that battery