Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
5
Amazing Chain Saw
on March 11, 2022
Posted by: RJRINNA47
from FLUSHING, MI
Gender:Male
I bought this chain saw last summer to cut down and cut up a 50 foot 18-inch diameter tree with no problem. Using two 80 volt batteries I wore out before this amazing saw did (which it never did).
Bought this 1 moth ago and has worked great and not one problem so far. Best part is not Gas to mix or having to carry gas around. This is a no brainer. Squeeze the trigger and away you go... Best chain saw I have ever had
We replaced our original Greenworks saw (which served us well for five years of tree farm work), and this new one seems to have been improved in several features. Our favorite improvement is the new, better, oil cap. They have also bucked the trend to "tool-less" chain adjustment,sticking with the more-effective (and reliable) classic chainsaw tool. Chains stay adjusted, oil stays in the tank, yep, we like this new saw.
First saw would not adjust to install chain. Called customer service and this was immediately handled with a new saw dispatched with instructions on pickup on old saw. New saw assembled with any problem and is not complicated. Battery held charge all winter and after some recharge is ready. Need to purchase new bar oil and I am ready to use. Customer service is fantastic which is not the case with most companies. I have a weedwacker, chainsaw and now looking for a saw.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 3, 2022
Hello 4 acre dave,
Thank you for your review. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We see that you have been in contact. We are happy they were able to support you with this warranty claim. We really appreciate you letting us know and apologize for your experience. We are always happy to help with product recommendations, simply contact Greenworks at 1-888-909-6757 (1-888-90WORKS) and we would be happy to any questions you have!
I am very pleased with the performance and benefits of using the 18" chainsaw. No smelling of fumes, the safety of almost immediate blade stop when not in use, no pulling a cord to restart, so much less noise than the gas alternative. There is so much less vibration and fatigue as well. I have four acres of heavy woods and I can take care of a fallen tree early in the morning and never worry about upsetting the neighbors.
I’ve been amazed at what this chainsaw can do! The only trouble that I have had is that I apparently used a replacement blade that had a bigger chip size and it wore out the drive sprocket. The sprocket couldn’t be replaced. My second one leaks bar oil. Otherwise, I love this saw and all of the rest of my 80v Greenworks tools!