Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: Woodsman52
from Powder Springs, GA
Gender:Male
Verified Purchase:Yes
All power! Just the tool you need for the application at hand. Has a sizable bar and doesn't bind when taking down bigger trees like other electric chainsaws.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GB Va
from VA
Gender:Male
Verified Purchase:Yes
Never going back to gas/oil. At least not for the type of tree work that I do.
The 80V power is a game changer for me. Cuts through everything I presented to the saw. Biggest diameter was 11-12". Buttah. Stops on a dime.
Quiet, no smell, no mixing, good battery life. Done with Gas saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Plenty of power
on April 1, 2022
Posted by: Jack papenhouser
from East Texas
Gender:Male
I moved into a home with a wood burning fireplace. Nearby there are plenty of fallen trees available. I am tired of mixing gas and oil and working on saws that are difficult to start. Hence I thought I would give the Greenworks 16" 80v saw a try. I am very pleased. It easily cut through 12" oak logs. The battery lasted long enough to fill my 5' x 8' trailer although if you intend to cut more I recommend a second battery. It is a treat to press a button and instantly you are cutting logs. Changing the chain is easier than previous saws I have owned.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good price range for it's usage
on March 25, 2022
Posted by: Rayray82
from Thomasville pa
Gender:Male
I bought this 2 months ago and it is so much nicer quieter cleaner, about same weight as gas ,last longer then expected, I did buy 2nd battery due to my acre's,. trim up over grown areas, it will cut thick stumps between 20-30 inches.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: David h2
from Boston mass area
Verified Purchase:Yes
Works great. Light weight and well balanced. Cuts quickly . very easy to use. Perfect for pruning branches on small ornamental trees. For example pussywillows, lilacs, weeping cherry . also perfect for smaller low hanging branches from everyday trees
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw!!!
on March 23, 2022
Posted by: 5strang
from Gilbert, SC
Gender:Male
I have had my saw a month and love it! It cuts great and fits good in your hand. Its more powerful than I thought it would be. I am satisfied with the battery life in relation to its amp hours. It rechargers surprisingly quick. Plain and simply I am very happy with this tool! It meets my needs. All of the Greenworks staff that I have spoken to has been very courteous and friendly. I have and will continue to recommend this saw to numerous people.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
No CORD !!
on March 22, 2022
Posted by: NapervilleTom
from 60540
Gender:Male
I purchased this item because I am very satisfied with the blower and weed-hacker- This uses the same batteries and once I commit to a battery system that's the direction I go- Already not having to unwind 200' of cord has made the purchase worth it-
Written by a customer while visiting greenworkstools.com
Posted by: Zach 5809
Verified Purchase:Yes
Tool should function much better than it does. Chain has come off a few times and support walked me through some troubleshooting. I completed the trouble shooting by saying the chain came off again but then it held for 4-5 minutes. I tried it again and it failed.
Response from greenworkstools.comBy Greenworks, Customer Care, March 22, 2022
Hello Zach 5809,
We are sorry to hear that you have experienced an issue with the chain not staying on. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly at 1-888-909-6757 and provide your customer id# at the beginning of the call so we can take a closer look into your recent chat with us.
In the meantime, we’d like to offer some troubleshooting suggestions you may find helpful.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
The groove is not fit with the height of the drive links (which must never touch the bottom).
The inside of the guide bar is worn and make the chain lean to one side.
• New chains will stretch and must be tensioned more often while in use. *DO NOT TENSION A CHAIN AFTER YOU HAVE FINSHED USING THE TOOL. HOT METAL EXPANDS. IF THE CHAIN IS TENSIONED WHEN HOT, THEN ALLOWED TO COOL, THE CONTRACTING METAL COULD POTENTIALLY DAMAGE THE CHAIN, THE BAR AND EVEN THE UNIT. WAIT UNTIL THE NEXT USE (OR AT LEAST UNTIL COOLED) BEFORE TENSIONING*
If all the parts are present, undamaged, and correctly assembled and proper tensioning procedure is followed then this issue will be fixed 100% of the time. This process can should be repeated more than once if issues persist to ensure that no steps have been overlooked.
We are sorry to hear that you have experienced an issue with the chain not staying on. We see that you have been in contact, and our Customer Care team are doing our best to work towards a solution. We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please reach out to our team directly at 1-888-909-6757 and provide your customer id# at the beginning of the call so we can take a closer look into your recent chat with us.
In the meantime, we’d like to offer some troubleshooting suggestions you may find helpful.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
The groove is not fit with the height of the drive links (which must never touch the bottom).
The inside of the guide bar is worn and make the chain lean to one side.
• New chains will stretch and must be tensioned more often while in use. *DO NOT TENSION A CHAIN AFTER YOU HAVE FINSHED USING THE TOOL. HOT METAL EXPANDS. IF THE CHAIN IS TENSIONED WHEN HOT, THEN ALLOWED TO COOL, THE CONTRACTING METAL COULD POTENTIALLY DAMAGE THE CHAIN, THE BAR AND EVEN THE UNIT. WAIT UNTIL THE NEXT USE (OR AT LEAST UNTIL COOLED) BEFORE TENSIONING*
If all the parts are present, undamaged, and correctly assembled and proper tensioning procedure is followed then this issue will be fixed 100% of the time. This process can should be repeated more than once if issues persist to ensure that no steps have been overlooked.
Written by a customer while visiting greenworkstools.com