Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: VT45
from Vermont
Verified Purchase:Yes
Handy for stop and go work but some flaws. Despite tightening chain jumps more easily than on my gas saw (which never jumps) - mainly when cutting small diameter branches (<1 inch). Wrench was not included. Oil cap has two parts and outer part keeps falling off.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 29, 2022
Hello VT45,
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need. If ever you have specific questions or concerns about one of our products, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.). We look forward to your follow post, please keep us updated.
Thanks again!
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need. If ever you have specific questions or concerns about one of our products, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.). We look forward to your follow post, please keep us updated.
Thanks again!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Very versatile saw. High quality
Only negative is I wish you could take out extension to use as shorter saw
Only negative is I wish you could take out extension to use as shorter saw
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very good price / performance point.
on April 29, 2022
Posted by: LS7 Power
from Tipton, MI
Gender:Male
I purchased this pole saw for farm use. The 80 volt system provides plenty of long lasting power. The saw cuts and operates as expected. I would definitely purchase this product or other Greenworks products again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Terry Duke
from Eads, TN
Gender:Male
Verified Purchase:Yes
Powerful tool that gets those hard to reach limbs with ease......
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MURB
from Virginia
Gender:Male
Verified Purchase:Yes
Great chainsaw! Easy chain change & adjustments. Cuts very well. I use the 80v 5 amp which is a bit heavy and not recommended but I like it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Disaponted
on April 24, 2022
Posted by: Adam70
from Boston,MA
Gender:Male
When I first got got the chain saw I was impressed by the power and how easy was to use it . I cut a poplar tree in one charge , however every time I use it the battery will last less and less. I estimated that I used the chainsaw for about 25 hours total in the last 8mo and now the battery last for about 5min . The replacement batteries are very expensive , so basically in the chain saw is useless. Pretty disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello Adam70,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
We would be interested in gathering some more information pertaining to this issue so that we can properly assist you. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
We would be interested in gathering some more information pertaining to this issue so that we can properly assist you. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Plymouth Mass
Gender:Male
Verified Purchase:Yes
I have only used it once so far, that being said, so far, so good!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Great
on April 22, 2022
Posted by: VT2022
from Vermont
Gender:Male
Plenty of power to cut through a ten inch diameter oak tree that came down in a recent storm. Made short work of cutting the trunk into 15” logs to be split later.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com