Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
The chainsaw worked great right out of the box so I headed out to our forest to take down a dead fir tree. Needed to adjust the chain tension but that was simple to do.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Too long and awkward to use
on June 24, 2022
Posted by: Nannypops
from Troy, NY
Gender:Male
I bought the pole saw which I love but it was too long at nearly 11 feet?!
So I removed the extension piece and rewired the battery to the saw head and now it is 6 feet long and very easy to maneuver and cut with !!
This saw will cut through anything and the reduced length makes it a breeze to handle.
I know I voided warranty but I’d rather have a saw I can handle than a guarantee from the company about a product I know works great!
So I removed the extension piece and rewired the battery to the saw head and now it is 6 feet long and very easy to maneuver and cut with !!
This saw will cut through anything and the reduced length makes it a breeze to handle.
I know I voided warranty but I’d rather have a saw I can handle than a guarantee from the company about a product I know works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rcookster Ozark Al
Verified Purchase:Yes
Top quality. Very powerful. Impressed with the ease and the cutting ability. Recommend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cuts great
on June 22, 2022
Posted by: Djclemen
from Cuyahoga Falls, OH
Gender:Male
Bought this because I already had an 80v battery. I thought this would get the little jobs done around the house. It’s that and much more. This thing is a beast. Love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Solid tool when chain stays on track
on June 20, 2022
Posted by: BradCT
from Hartford, CT
Gender:Male
I bought this tool about 2 months ago to take down a tree in the yard. The power is strong and the battery lasted a long time. What's frustrating is the chain. It falls off constantly, especially when using at an angle. The process to replace the chain is simple but costs you 5-10 minutes each time. Chain should not come off this frequently.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 21, 2022
Hello BradCT,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
New chains will stretch and must be tensioned more often while in use.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
(1) The groove is not fit with the height of the drive links (which must never touch the bottom).
(2) The inside of the guide bar is worn and make the chain lean to one side.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
New chains will stretch and must be tensioned more often while in use.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
(1) The groove is not fit with the height of the drive links (which must never touch the bottom).
(2) The inside of the guide bar is worn and make the chain lean to one side.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great polesaw!
on June 20, 2022
Posted by: Terry27
from Baltimore, MD
Gender:Male
I bought this a month ago and am very happy with it. Like all the 80V tools it does a great job and has more than enough power. Very well balanced and super easy to use.
Written by a customer while visiting greenworkstools.com
Posted by: FFX 12
from Guilford, CT
Gender:Male
Verified Purchase:Yes
Excellent power and it feels very solid built. Very easy to maintain so far. I moved from 40 V to 80 V and the change worked very well for me. The cutting speed is also great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exceeded my Expectations!
on June 18, 2022
Posted by: Pecten56
from Northwest Florida
Gender:Male
I bought this chainsaw about a month ago. I hated the idea of having to keep a gas can in the garage, so I was looking for an alternative. We live in Florida where hurricanes are common. When we have a hurricane, power goes out and gas stations cannot pump gas without electricity. However, our back up solar panels can still generate electricity so I knew even under the worst circumstances, I would be able to use the chainsaw when I needed it most—storm cleanup. After using this chainsaw for a few weeks to clean out some underbrush on our property, I have been very pleased with how well it functions. It does a great job, runs fora long time on a single charge, and is very quiet. I also like the fact that it does not give off any exhaust fumes. I definitely would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com