Customer reviews from greenworkstools.com
Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Average customer rating
4.6
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
511
4 Stars
66
3 Stars
24
2 Stars
11
1 Star
22
95%of customers recommend this product.
(
519 out of
548)
Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
1
Might Not Fit Your Greenworks 18" Chainsaw
on September 23, 2022
Posted by: notThrilled01
from Boise
Gender:Male
I bought two of these as spares, confident that they were correct since there is only one option on the Greenworks site. Well, they don't fit the XRange model 60CS25. This chain seems noticeably lower quality than that one. The correct chain for the 60CS25 is an Oregon 95TXL072G. Of course it's too late to return them.
I called customer support to see if they could make an exception and let me return the chains. After waiting 28 minutes for someone to answer I was told no. The company needs to be clear about which models this chain will work with since there is only one replacement part option on the site.
I called customer support to see if they could make an exception and let me return the chains. After waiting 28 minutes for someone to answer I was told no. The company needs to be clear about which models this chain will work with since there is only one replacement part option on the site.
Response from greenworkstools.comBy Greenworks, Customer Care , September 23, 2022
Hello notThrilled01,
Thank you for your feedback. We apologize that chain did not fit your chain saw. Items shipped from Greenworkstools.com, can be returned within 30 days of receipt of shipment. To access your order, you can use the order number or the email address you used to place the order.
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
Thank you for your feedback. We apologize that chain did not fit your chain saw. Items shipped from Greenworkstools.com, can be returned within 30 days of receipt of shipment. To access your order, you can use the order number or the email address you used to place the order.
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
Written by a customer while visiting greenworkstools.com
Posted by: Mike colvin
Verified Purchase:Yes
My first project was to cut up a cherry tree. I was pleasantly surprised by the power of the 80V chainsaw.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My BEST Outdoor Equipment Purchases
on September 20, 2022
Posted by: Aunt Paulette
from Newport,TN
Gender:Female
I'm a single 67 years lady and oh how glad I am I purchased not just the chainsaw..but the tiler and the weed trimmer all 80 V. Best investment for me as I had so much trouble mixing the gas & oil..(and had to buy new ones year after year)..and the strength to start the saw & tiler had me worn out before I even got started working!!! Now charge the battery (which fits all 3)..(so I purchased a back up ready to keep at my work)..And push the start button...YES !! I HIGHLY recommend Greenworks products..Have had mine for..I think 2-3 years now..!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SWill
from Capron, VA
Gender:Female
Verified Purchase:Yes
I’d give a 0 if I could but I can’t. I bought this chain for my husbands 18 inch chainsaw and it DOES NOT FIT! I wasted my money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2022
Hello SWill,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in finding the correct part for your chainsaw. Please reach out to our Customer Care Team at 1-888-909-6757 (1-888-90WORKS).
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in finding the correct part for your chainsaw. Please reach out to our Customer Care Team at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Joseph Gillam
Verified Purchase:Yes
Way more power than I was expecting. This thing cut through everything for most of the day and still had battery left. Beyond impressed.
Written by a customer while visiting greenworkstools.com
Posted by: ClaWo
from North Carolina
Gender:Female
Verified Purchase:Yes
Quite pleased with this chainsaw. We can carry it into the woods and work on fallen trees with no trouble at all. We find the battery charger and battery to be heavy duty and so far the battery has lasted for several hours of moderate use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Customer support good
on September 4, 2022
Posted by: Sawing Happy camper 1234
from Please select one
Cuts great and works well for two years. Then chain sprocket wears out. But luckily I got ahold of support and they are honoring there 4 year warranty and send me a new part. Great chainsaw does exactly what they say in the ads.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this chainsaw!
on August 20, 2022
Posted by: D.A.D.
from Rochester, NY
Gender:Male
Haven't used a chainsaw in about 25 years. Bought the chainsaw and mower, so I have 3 batteries and 2 chargers. Used 3 batteries to limb and cut up the tree in the photo before my thumb started to cramp. Next weekend I finished the job with less than 2 batteries. The saw is very easy to use and went thru this tree like butter. There is a little noise from the gears and chain, but it is much quieter than a gas saw. And the sound is lower pitched and constant. None of the high pitched revving of a gas saw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com