Customer Reviews for Greenworks - 80V 18" Brushless Cordless Chainsaw (Great For Tree Felling, Limbing), 4.0Ah Battery and Charger Included - Green
Customer Rating
1
Problem at the second use.
on April 21, 2025
Posted by: Jack T
from Morthern Vermont
Gender:Male
[This review was collected as part of a promotion.] I received the saw just several days ago. Purchased this brand because I have the batteries from a self propelled mower. Te saw worked fine the first use, about an hour of cutting. Next day the saw would not start! Te batteries, tried both, are full charged. The saw is just dead! I am checking the warranted for return instructions to Greenworks.com.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 23, 2025
Hello JackT. We are sorry to hear of the issue you are experiencing. If the chainsaw does not start. First, ensure the battery is charged and properly inserted. Place battery into the charger and allow charging up to 30 minutes (2Ah) or 1 hour (4Ah). We have a video here showing how to start the chainsaw, you can watch the video here, (https://youtu.be/wfWUl1pfXm0?t=109). If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
[This review was collected as part of a promotion.] Had this trimmer for 3 months already. Use it to clean 2 properties and it works like a beast. 100%recommend.
[This review was collected as part of a promotion.] My gas chainsaw chain broke and I hadn't gotten around to fixing it yet. In a recent storm a large tree limb fell onto our shed. I wanted to get it cleaned up quickly. I ordered this saw on Saturday and it arrived on Wednesday. The battery charged quickly in under the 2h stated time (that's probably from a fully dead state) and in an hour I was able to fully cut the tree and still have one light of battery (20-39%) left. This saw is quite; So quiet that hearing protection isn't needed. It's also powerful and sliced through the tree with little to no effort. The translucent window for the bar oil reservoir is great and you can easily see how much you have. I really like the safety feature - not only is there a thumb button to depress in order to pull the trigger, but when the chain brake is on the circuit is completely broken, so pulling the trigger doesn't even send power from the battery to the motor. There is a slight 1-2 second delay when pulling the trigger to the motor turning and chain moving that you will have to adjust to, but once you do, it becomes unnoticeable. I would have liked the 4A rapid charger, but this combo with the 2A charger was on sale and worth the savings. The 4 year tool and battery warranty is great! Weight of the saw is on par with that of gas saws. The wife likes that I "don't smell like chainsaw" after use.
[This review was collected as part of a promotion.] This chain saw is awesome, well balanced and not too heavy, ran like a charm taking down several trees first day we got it. I would totally recommend this saw.
[This review was collected as part of a promotion.] So far so good! Haven’t used it yet. But the battery is. Beast! Can’t wait till tomorrow to use it. Shipping was fast and flawless!