Two T6 Wi-Fi Honeywell thermostats were provided by installation company supporting our two newly installed Rudd central AC/Heat systems. While the thermostats's AC control worked fine, the heating setup would not work. Multiple hours with several technicians, expert phone support, etc could not set up the thermostat heat programming to work properly. Two replacement Honeywell thermostats were subsequently tried, but these were also unable to operate the systems. Finally the installation company installed Nest thermostats and the Nest thermostats immediately properly worked with the newly installed systems. I liked the Honeywell interface and the Honeywell App support. However, the Honeywell thermostats unfortunately did not seem to function with our new Rudd systems. I have used Honeywell thermostats in the past and have been quite satisfied. However, this time the Honeywell thermostats seemed to be incompatible.
Response from resideo.comBy Support, February 17, 2022
Hi, we're sorry to hear this did not work with your system type, we appreciate the feedback! -Joey
It is very difficult to change any program settings and to toggle between temporary/permanent temperature ‘holds’ from the interface itself. The app is more user friendly for those features. But if I am standing in front of the device, it is a nuisance to have to get my phone. The interface should be better designed. Originally only my spouse downloaded the app, which should be sufficient for a family. But because the interface is so difficult to change programs, it forced me to download the app and then he had to grant me permission to access it. What a pain.
Excellent, easy to use, very convenient. I don't have to get out of bed to adjust the temp and if I forget to adjust before I leave, I can adjust it from anywhere in the world. I love it. I would add one feature: more time settings. One for every hour of the day.
easy to use and keep track of our usage on a daily basis. what I like the most is being able to customize when the indoor temperature based on time of day.
Good overall, wish for slightly more customization
on January 28, 2022
Posted by: John Saul
from Western Washington
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Not sire if the app or thermostat, i wish there were more set points for schedule. Also, i wish it were more obvious to switch heating systems, heat pump vs nat gas.