Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Absolute Garbage
on September 18, 2021
Posted by: Will never buy again
from Wisconsin
Brand new installation, less than 1 month old, and will not stay connected to internet. Strong 100 mbps signal that no other equipment has issues. Now it won't connect at all, can't reset because touch screen doesn’t work. Junk - DO NOT PURCHASE
No, I would not recommend this to a friend.
Response from resideo.comBy Support, September 21, 2021
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help. -Jay
We’ve had it for 1 month and it’s not working. No display. Trouble shooting hasn’t helped yet. Waiting for a technician from company who installed to come out. I’m freezing.
Thermostat works but can't log in from my phone. It brings me back into a loop to the login screen everytime. Called customer service a few times over this past month. They tried to help but they eventually said it seems to be a problem with the Samsung phones and the technical department is working on it. Still waiting and still can't log in. The app has still not been updated and it has been several weeks now.
It works good just dont like the screen on it.....its hard to see stuff on it. Would be nice if you could have a black back ground with light letters & numbers. Maybe make the print a little larger. I miss my Nest Thermostat