Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: David Bart
Verified Purchase:Yes
I purchased a new home and this was the thermostat provided. In 11 months it broke completely and I was without heat on the coldest day of the year. I have a new one now and hope that lasts longer. When it works it’s fine, but if breaks again I will not replace it with this unit or company. The quality control must be non-existent. BUYER BEWARE!
Written by a customer while visiting resideo.com
Customer Rating
1
Have two and both died.
on February 26, 2022
Posted by: Ray3323
from Tampa FL
Frequency of use:Daily
Gender:Male
We had two of these installed in our house. Within a few months the first one died and had to be replaced. Now within in a little over a year the second one died and will need replaced. These are junk. Im planning to change to something better and more reliable asap.
Written by a customer while visiting resideo.com
Customer Rating
1
Were it so easy..
on February 25, 2022
Posted by: coolbreeze
from Deep in the Heart of Texas
Frequency of use:Daily
Gender:Male
I had this abomination installed professionally along with an complete replacement of my homes HVAC system. To say setting it up on my wifi network was difficult would be an understatement. Landing on the moon was difficult, this...this setup required the blessing of Oden to complete. The app used to set it up was obviously cobbled together with old code from a someones archives. Archives which were never intended to ever see the light of day. Woe to those who would dare to install this thermostat! Be warned now, three fingers of your preferred whiskey will be required to calm down after the never ending aborted connection efforts. I would only recommend this disaster of a thermostat and its related app to my worst enemy, and even then I would feel pity for them.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, January 18, 2023
Hi, thank you for bringing this to our attention. We appreciate your feedback and the information that you provided. -Joey
Written by a customer while visiting resideo.com
Customer Rating
1
Worthless
on February 25, 2022
Posted by: pajo
My HVAC company installed this thermostat (T6 Pro Z-Wave) but did not set up the wifi. As with most wifi home devices, almost any home user should be able to set this up. Well, I'm an IT person for many years and as soon as I started the setup I realized how poorly made this unit's software interface is. Just setting up the schedule, mode, and time takes way too many steps and way too much time. But the most horrible part is trying to set up the wifi to the mobile app. The steps and videos from Honeywell do not match what the unit does and my unit refused to connect to my home network of 2.4 Ghz. I called my installer and demanded that they give me any other brand thermostat other than Honeywell. I never want to deal with anything Honeywell after (yes) only this one bad experience, but it was so bad that it leaves a horrible memory. I suggest HW to stick to making push-button and slide button basic thermostats and leave the modern software units to others.
Response from resideo.comBy Joey, Support, January 18, 2023
Hi, thank you for bringing this to our attention. We appreciate your feedback and the information that you provided.
Written by a customer while visiting resideo.com
Posted by: Abdulla
from Chino, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat doest regester from the first time (it take more than 10 trials, and sometimes doesnt connect to the phone.
Thermostat turns ON the unit even if it is not on the schedule especially at night!
Thermostat turns ON the unit even if it is not on the schedule especially at night!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: ShaqDaddy32
from Covington, LA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Only used for about a month but very pleased, love the app and changing temps and schedules from the app. Would definitely recommend at this point.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Payne Lake Home
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We replaced our Nest when it wasn't connecting well with our furnace at a second home. The furnace man said that Nests sometimes don't work with our brand of furnace & we should get this kind. I don't know if that is really true, but we didn't feel we had a choice because we couldn't risk the heat going off. It's always a pain to get used to a new electronic doodad. I do miss that it doesn't give the outside temp. or the inside humidity like a Nest does. Otherwise it's ok.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: SpankyMac
from Fort Myers, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
In general, I love the thermostat, but I don't like that when you set the schedule, you have to have the temperature change at the same time for both heat and air. It wouldn't be so bad if you had 6-8 temperature changes during the day, instead of 4. This is a major thing for my Mom and I.
I would recommend this to a friend!
Written by a customer while visiting resideo.com