We have two of these thermostats and we are very pleased with how easy it is to program. I really like the ease of use from my phone. When we are traveling back and forth to our cabin I can turn the heat up at one location and down at the other. Love this convenience for sure.
My heating contractors installed this unit for me. The first one completely failed within a year of installation. The second rarely recognizes that I have left the vicinity and when it does it often does hours later when I have actually arrived home.
The mobile app to control the unit typically takes a few tries to actually log in and there is no option to indicate on the app that you are not home when the unit/app have not recognized that you have crossed the geofence.
No, I would not recommend this to a friend.
Response from resideo.comBy Charlie, Support, January 23, 2023
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Awesome. Simple and straight forward. Took no time to connect and less to setup. Tweaked my schedule over the next weeks and now I'm done. I used to have a Nest, but I found a motion sensor a terrible way to see if someone is home. This uses phone presence and proximity radius.
This thing is wet garbage. It was a struggle lasting several days to get it on my network and at synced to the all. The app freezes and crashes. The panel is unresponsive to normal touch pressure. The controls are unintuitive compared to other touch thermostats. It looks like it’s from the mid 1990s. A poor product from every possible angle.
I do not like that there is no Auto feature as there is with most every other thermostat. This makes it difficult to control the temp without setting a schedule