Not really happy with this "smart" product. Its not smart at all considering how many limitations there are in automation. I cant even set it to turn itself on/off during high or low time.
The only way to register this product is via the app from your phone. I have repeatedly tried to do it and it doesn’t work. I could go on and on about the problems with the phone app and setting up the Wi-Fi with this thermostat, but it’s pointless. I can’t wait to get rid of it. What a shame this was the only choice the HVAC guy had when I got my new unit.
Keeps droping wi-fi. Connection not stable. All of my other devices are working fine so it is not my internet.
Response from resideo.comBy Joey, Support, January 23, 2023
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
This thermostat keeps going offline even when there is nothing wrong with my wi-fi. This is incredibly inconvenient and means that I do not get the temperature that I need