Frustrating to use. Keeps signing out of my WiFi, and then it reverts to its default temps. I bought an ecobee and that one is super easy to use/program. I’m not happy with this unit. It’s pretty on the wall and looks good but functionality and the GUI are confusing and frustrating.
My initial setup seemed ok... then about a week later I noticed that it was not connected to my phone and the downstairs was freezing. I went through the setup again, it was fine for a couple days and then... lather rinse repeat.
Some days I just get an error. I can’t finish the setup. Totally frustrating.
Real peace of mind on our long trip. Left our home in the cold knowing that we would get an alert if the heat failed. Bonus to turn the heat back up a few hours before returning.
It has Wi-Fi capabilities and an app that should allow you to control the thermostat from your phone. Unfortunately, mine CANNOT stay connected to the internet. I have connected it a dozen times, but it always loses Wi-Fi connection after a couple of hours (or less) making this function effectively useless.
I have tried to reach out to customer support for help, but they have been exceptionally difficult to reach.
On the plus side, the thermostat has programmable settings for various times and days that are really handy - it is highly manipulable and can be conformed to any schedule.
Not very user friendly in trying to set a schedule
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
No User Manual Online
on March 8, 2021
Posted by: bad4bg
When you hit the download button for the user manual you get a 2 page specification sheet that contains no instructions of any type. When you hit the download button for the installation manual you get a 20 page installation manual for an electrician.