Great thermostat! Easy setup with Google home. Now i can control the temperature from anywhere. It is so nice to check it and turn it up before we get home from work.
This thermostat was installed in my new build home. It worked fine for a while. But, eventually it dropped from my network. It became impossible to reinstall. I spoke with support for over two hours in one day. They went so far as to ask me to use voltage meter to check the voltage before finally telling me to call the installer to have the warranty honored. Same issue with the device the installer brought out. I found several reviews siting the same issue. The installer/HVAC company even advised me the T6 and Honeywell in general were to be avoided and suggested that I purchase Nest thermostats. They completely disregarded the 5 year warranty stating that there was really nothing they could do for me because it was a bad product.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, we're sorry for the experience and would be happy to explore warranty options for you. Our Support Center link at the top of the page lists the ways you can get in touch.
Absolutely love this thermostat. Very easy to connect to Wi-Fi and manage from your phone. The ability to set custom schedules (home vs away vs night) is great. I also like that I. An connect this to my Amazon Alexa.