Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4 out of 5
4
(14,033 Reviews)
Open Ratings Snapshot
Rating breakdown 14,033 reviews
5 Stars
7,760
4 Stars
2,226
3 Stars
1,625
2 Stars
970
1 Star
1,452
76%of customers recommend this product. 
(
6,171 out of 8,129
)
Best Buy Privacy Policy
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
5 out of 5
5
Honeywell WiFi thermostat T6
on January 8, 2021
Posted by: Njp1955
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product so far! Installed by a professional co.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Good product bad bad support!
on January 8, 2021
Posted by: R Gustafson
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
After 3 days of trying to make it work and hours on hold on the phone with support it was finally decided that the unit I had was bad and I should return it and get another. Now that the new one is in it works great and when you DO speak to tech support, they are friendly and knowledgeable but I was on hold for FOUR HOURS before getting ahold of a human!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Could be better
on January 8, 2021
Posted by: Will528
from Dallas, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Product is nice when it works. Setup is painful and app is buggy. Once it’s set up it’s fine, but it shouldn’t take 2 days of troubleshooting.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
WiFi Connection
on January 8, 2021
Posted by: Doug Roman
Verified Purchase:Yes
Doesn’t hold WiFi connection. Other
Smart WiFi devices in the home do not have the same problem. This of course defeats the purpose of having a smart thermostat.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Looks great but that's it
on January 8, 2021
Posted by: JonW
Gender:Male
Verified Purchase:Yes
The interface to setup threes on the app is the worst I've seen. It looks intuitive but it's not.
I have 2 of these and both took repeated attempts to setup.
Honeywell need to revisit the whole thing.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Failed Unit
on January 8, 2021
Posted by: AARM
from West Palm Beach FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
New unit failed within 6 months of install and had to be replaces wit another unit.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Bad system
on January 8, 2021
Posted by: Nancy M
from AZ
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This is the worst system I have ever tried to use.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Very convenient and easy to use
on January 8, 2021
Posted by: Larry Buck
from Madison, Ohio
Gender:Male
Verified Purchase:Yes
Nice unit, great that I can operate my home's temperature while away from home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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