Cannot get the thermostat to connect to my app, and I'm not bad at doing this stuff. Absolutely maddening! Now I'm going to have to get the HVAC guy to take them back. So annoying.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Our Support Center link at the top of the page has all the ways you can get in contact with us.
Geofencing and regular scheduling do not work. I set my thermostat to go to 76 at 11pm and it's up there at 9:30pm chilling the room saying it's following the schedule. The clock wasn't wrong on the unit so I can't understand why such a simple feature fails to work.
The thermostat is very easy to setup and use. The schedule section on both the thermostat and the app are very intuitive and easy to work. Of all the thermostats I've used, this is, by far, the most straight forward and easy to use.