Our HVAC company raved about this thermostat. Less than 6 months after being installed, it stops working. In the middle of a heatwave, in the south. Will ask them to replace, with a thermostat, with more than a 2.2 star rating.
I had three of these in the home I purchased just over a year ago. All three have failed and needed to be replaced. Screen went blank and they heated up.
Response from resideo.comBy Joey, Support, January 20, 2023
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Excellent product, easy to use. Love the WiFi aspect and the ability to control our home’s temperature remotely. The Honeywell Home App is simple to use. Far superior to our previous product.
I am not happy with this product. It keeps raising the temp after it’s been lowered, it adjusts to the away setting frequently when I am home and active. I will have to maintain it on the manual setting to prevent these changes from happening and that defeats the purpose of this type of unit. I was happy with my Sensi and wish the HVAC tech had reinstalled it.