We built a new home 1 1/2 years ago and the builder installed two T6 Pro Smart Thermostats in house. We are very happy with how the thermostats function when they are working and I love the remote functionality. One of the thermostats stopped functioning last March. The thermostat was replaced by the builder under warranty and has been working fine since. The second thermostat stopped functioning last week. Again, it was replaced under builder warranty. I am concerned about the reliability of this thermostat as 2 out of 2 thermostats have had to be replaced in less than 2 years. I am concerned that I will be stuck with a bill when they come off warranty.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 23, 2023
Hi, thanks for the review. We're here to help if you ever need assistance - just visit our Support Center link at the top of the page to find ways to contact us.
We wanted a new WiFi Thermostat to control our Rheem heat pump. Our air conditioning pro, Dave Mastro Air Conditioning and Heating suggested your unit for quality and ease of operation. Easy to program and operate. Perfect match with our new system.
What a great device. It allows me to control the temp no matter where I am at. Even if I need to modify the schedule. It may take a little time getting it set up correctly depending on your ISP but it is worth it.