Excellent thermostat with a lot of options. However, it's notoriously difficult to connect to the Internet. Even with help from their customer support, it was still impossible for 2 of my 3 thermostats to connect. I'm using the app. I'm following directions. Still can't connect.
We bought this to replace our Nest that wouldn't connect to our phones. We are pleased with its ease of use and set up & are able to change temps from the comfort of our recliners. Thanks.
This thermostat was insalled and set up by the contractor who installed the furnace. It worked perfectly and stayed connected to me router until Resideo appeared. Now the app can't find the thermostat, and it will not connect to my router at all. several uninstall/reinstall attempts have been made, to no avail.
No, I would not recommend this to a friend.
Response from resideo.comBy Jim, Support, January 27, 2023
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Very basic Thermostat. Does not track patterns, and only has sleep and awake settings. I'd like to see at least 5 or 6 modes that I could use throughout the day. WiFi drops often and goes offline at least once a week.
Easy to install - I had it done by a professional. Working well, easy to operate both on the wall and through the app. Would be able to set, change and monitor house temperature from remote.