Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,871 Reviews)
Rating breakdown 13,871 reviews
5 Stars
7,672
4 Stars
2,209
3 Stars
1,600
2 Stars
954
1 Star
1,436
76%of customers recommend this product.
(
6,081 out of
7,996)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Should be 0 stars！
on February 2, 2024
Posted by: hope1860
from CA
Gender:Male
After eight months of use, it's completely dead and the screen shows nothing. I will never use any product with the Honeywell name on it again.
Response from resideo.comBy Maria, Tech Support, February 5, 2024
Hi hope1860, this is not what you should expect. A blank display on the thermostat indicates that it is either not receiving power from the HVAC system or that it need to be replaced. In this case, we recommend you to reach out to the installer of your thermostat to check the voltage on the thermostat side. If the voltage is correct, they will need to replace the thermostat, this model has 5 years of warranty through the installer. If the voltage is not correct they will need to check the HVAC unit. You can find local licensed professionals here: https://www.honeywellhome.com/us/en/find-a-pro/
Written by a customer while visiting resideo.com
Customer Rating
1
Horrible
on June 10, 2024
Posted by: Anonymoususerrrr
from Jacksonville, Florida
My apartment complex unfortunately uses this thermostat. It will say the apartment is at my desired temperature and then just constantly run non stop hours after it has reached the set temp. It is actually terrible. The settings are also confusing, if I have it set to auto why is that ^^^ happening?? This is an item that just needs to be discontinued honestly. Especially with the ratings this thing has.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 14, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
3
on February 1, 2019
Posted by: Anonymous
Slightly disappointed with the app. Other smart thermostats have a superior app with more information. The display is very simple and I desire a better, more entertaining display. This unit does operate precisely. Superior operation versus others.
Written by a customer while visiting resideo.com
Customer Rating
1
on January 21, 2019
Posted by: Anonymous
I find the wifi very undependable. I lose the connection on my app frequentl. When I am at the house it keeps wanting me t register online. I am registered on line already. The touch screen is not sensitive and it takes a long time to get to the mode
Written by a customer while visiting resideo.com
Posted by: Terry
from Florida
Gender:Male
Verified Purchase:Yes
We are having significant problems staying connected to the WiFi
Written by a customer while visiting resideo.com
Posted by: Mary H.
from Louisiana
Verified Purchase:Yes
The thermostat works well enough once it is set up; however, there are caveats. Trying to program the thermostat without the app is difficult. It should be easier to do. It's easier to program the thermostat with the app, BUT installing the app is a pain. How do you do one without the other?
Not everything in the app is intuitive and not everything that needs to be set up on the thermostat can be done through the app. Also, if wifi is not working and you need to adjust settings manually on the thermostat, the thermostat can be uncooperative. The instruction manual is only sort of helpful. Online help isn't very helpful.
The thermostat came with the AC unit that was installed. If I was given the opportunity to shop for thermostats with features I was looking for, I would not have picked this one. I want something with a more intuitive interface on the wall unit.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Thierry
from Sacramento
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use with remote access and allow to maintain exact temperature as needed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Womanonamission
from Florida
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I purchased this thermostat based on the recommendation of our a/c technician. We had a nest and it was not compatible with our home's system. We have only had it a few weeks but it seems to work as promised. I would like to see how much we actually save over the course of the next few months. I would like for it to be a little more appealing on the eyes. Maybe in the next update there can be a more stylish look like the nest, or added colors to the system itself.
I would recommend this to a friend!
Written by a customer while visiting resideo.com