I have had some many problem with this WIFI thermostat staying connected with the app, my next thermostat will not be a Honeywell. I have a eero mash network so I know my wifi connection is good. I am very disappointed and wish I would of went with a better product.
Response from resideo.comBy Jerry, Support, January 23, 2023
Hi, we're sorry for the experience. We'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
It is a great thermostat with 3H/2C. Easy to setup. It is cheaper than it’s competitors in the market. This is the one u need to go for and never look somewhere else.