Took me numerous attempts, over a six month period of time, to register the device so I could use my cell phone to remotely control the cooling/heating system. I tried and tried and then would just, in frustration, give up. The device then would scroll a message that I should register it. OMG. Finally I did something correctly and it registered. Since that time, the system and remote cell phone control is wonderful. I use it all the time. I recommend the manufacturer develop better instructions.
there was no notice to me on the other app or to the installer that you had changed the app to risideo. i didn't know until i called your tech support line. I liked the other app better
Love this thermostat!! Easy to read, easy to use, looks good and my favorite part is being able to change the temperature setting on my phone while in bed so air temperature is perfect when I get up! Thanks for such a wonderful product.
Cannot connect to Alexa. Having that functionality was very important to me. I only get redirected to a non-working link. I also do not like the fact that there is no "auto" function that keeps the house at a constant temperature like my old thermostat did - even though that function is shown in the user's manual. My only options though are emergency heat, heat and cool. I also think there would be value in being able to know what temp is set for a mode in the app BEFORE it gets turned on. The temp registered also does not match the actual air temp.