Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,871 Reviews)
Rating breakdown 13,871 reviews
5 Stars
7,672
4 Stars
2,209
3 Stars
1,600
2 Stars
954
1 Star
1,436
76%of customers recommend this product.
(
6,081 out of
7,996)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
The worst!!!
on April 17, 2022
Posted by: princessdjwm
from Mesa, AZ
Gender:Female
I got 2 of these with my 2 new air conditioners and they are the absolute worst to try and connect to Apple iphone. I tried for 3 days and finally gave up and put in Google Nests which are so easy to sync and use. I was surprised that a reputable company like Honeywell makes such a piece of crap.
No, I would not recommend this to a friend.
Response from resideo.comBy Jim, Support, January 23, 2023
Hi, this is not something you should expect, and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1
Terribly difficult to set up
on April 21, 2022
Posted by: RN21
from PA
Frequency of use:Daily
Gender:Male
2 thermostats were installed professionally along with HVAC unit. Both stopped working within a year. It’s seriously the most difficult thing to set up and connect to the Wi-Fi that I’ve ever dealt with. Will be replacing both. 1 star is being extremely generous.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
disappointing
on May 7, 2022
Posted by: azey
this thermostat is nearly impossible to connect to your phone and once you do it only lasts a couple of days. A plane thermostat with no features would work just as well.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Thermostat went dead
on May 10, 2022
Posted by: Acolacchio
from Lake Forest, CA
Gender:Female
This thermostat was included in our brand new builder home. We have only had it for 1 1/2 when it has already gone dead. Unfortunate because we are having to replace the front and have done research to find out this is common with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Don't understand
on September 4, 2022
Posted by: Iwasz
from Millville NJ
Frequency of use:Daily
Gender:Male
I have had the t6 for almost a year now so it has run on heat and cooling. I don't understand some the negative reviews since I have never had a problem. It is right on the money every time
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Was OK for a year like a previous one, then tanks
on July 1, 2023
Posted by: PES.
No longer gets the temperature down to its setting. Running about 3-5 degrees hotter than setting. Also stops working randomly and shuts off the AC. Have to turn it off and wait a bit for it to start it back up. Now I need to find a more reliable one.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Worked less than 6 months
on November 28, 2023
Posted by: Krd71
from Chesapeake, VA
This thermostat was included with my new central heat/air unit that was installed less than 6 months ago. The screen went completely blank. The only troubleshooting suggestion from the website was to check the breaker. That was the first thing I did when it quit working.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 30, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Do not buy! Warranty not honored.
on December 22, 2023
Posted by: MIT66
from MA
Unit dead at two years old, blank screen and warm to the touch. Customer service puts up hurdle after hurdle to make warranty claim. When I called the first thing they asked was if the screen was blank. They know they have a defective product!
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 22, 2023
Hi, we we're sorry to hear you experienced this with your unit, we appreciate the feedback and will utilize your comments. -Joey
Written by a customer while visiting resideo.com