Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: Roger10
Verified Purchase:Yes
the heat pump will occasionally come on for about 15 seconds then shut off.
Response from resideo.comBy Maria, Support, September 6, 2023
Hi Roger10, thank you for bringing this to our attention. As long as the heat/cool only run when the thermostat is displaying 'Heat On' or 'Cool On' steady on the screen and the inside temperature doesn't go above or below the set temperature, we can say that the thermostat is working properly. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Lord Douglas
from Oklahoma
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install. Works great for my Goodman 3H/2C heat pump. Hooking up the WiFi was easy.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jason R
Frequency of use:Daily
Verified Purchase:Yes
I'm a former Nest and Ecobee Thermostat user who moved into a home with 2 preexisting Honeywell T6 Pro thermostats. This Thermostat is about as basic as it gets compared to other wifi-enabled offerings and would not be something I would recommend. The scheduling function is very limited, HomeKit integration incredibly basic (automatically places a permanent temperature hold that must be manually removed to resume the schedule), and there is no smart away function aside from geofencing which does NOT make sense for a home with kids. I definitely would not recommend this product unless you are wanting a very basic thermostat with the simplest of simple wifi control.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 11, 2023
Hi Jason, thank you for your review of the T6 thermostat. We highly appreciate your feedback. If you have further comments or need assistance with your devices, please visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Trevor2544
from Iowa
Gender:Male
Verified Purchase:Yes
Works well. My only complaint is that there is no Heat/Cool mode for the time of year when both are needed in the same day.
Written by a customer while visiting resideo.com
Posted by: Ollie's
Frequency of use:Daily
Verified Purchase:Yes
The T6 is very complex and requires some serious thought for programming. I found it confusing, even as an older tech guy. I finally just set it at 74 Cool in all the modes of home away sleep wake. I woke one morning and heard something running. I must have touched something cause the fan was in on and not auto. Geez. Hoping I can figure out the modes on the app and they are easier to program than the touch pad.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Barbara C.
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I like the Wi-Fi feature. Everything seems to work well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Waisted too much energy
on September 4, 2023
Posted by: Angelica
from Phoenix, Arizona
Frequency of use:Daily
Gender:Female
We installed T6 pro thermostat about one year ago. The gas and electrical bill raised, not because of the higher cost of energy, but the usage of gas and electricity increased. The termistat has a veered behavior to turn on while the temperature is still as set up. Sometimes it lowers it a few degrees lower then programmed. Lately it started behaving so called "short cycling" it starts and then stops after only a few seconds. I live in Arizona, it is very hot here. My temperature is set to 81, but in the house it is 87 now with outside temperature of 96 degrees. I belive my thermostat is under warranty, but at this point, I don't trust honeywell products. I would like the Cust. Service rep to contact me to see what they can offer me in replacement if thus model.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 5, 2023
Hi Angelica, we are sorry to hear about this. Our thermostats have a -+1 degree differential, will run until reaching the setpoint and then will cycle the system to maintain that set temperature. Our team is ready to help, visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: NOMAR
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
In my experience, this company is not of any help. When I called, they requested that I know how to disable this product when they do not provide any tools for doing so.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com