Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
2
T6 thermostat - Do Not Recommend
on September 18, 2023
Posted by: JJ15
from Los Angeles
Frequency of use:Daily
This unit is weird...set up by HVAC company that installed my new HVAC system. On cool days it works perfectly. It runs the AC until it gets to the desired temperature and then cuts off. On hot days it has a mind of its own and its pretty frustrating.
If the desired temperature is set to 74 it will reach that and not stop running on really hot days. It will eventually turn off after sometimes an hour at the set temperature and then it will start back up about a min later. Basically making my AC unit run all day.
If the desired temperature is set to 74 it will reach that and not stop running on really hot days. It will eventually turn off after sometimes an hour at the set temperature and then it will start back up about a min later. Basically making my AC unit run all day.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi JJ15, thank you for bringing this to our attention. The thermostat will run your system until reaching the set point and then will cycle to keep that set temperature. As long as the inside temperature doesn't go below or above the setpoint with the system running, we can say that the thermostat is running properly.
Written by a customer while visiting resideo.com
Posted by: Kennbee
from Seattle WA
Gender:Male
Verified Purchase:Yes
Easy to setup, get online and start using with simple to understand instructions.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Works Great for me.
on September 18, 2023
Posted by: TimothyNLamb
from Ontario
Gender:Male
I've been using this model of themostat for 4 years now and it does a great job of controlling both my Ruud air mover, and Ruud heat pump. It allows me to operate my heat pump down to -15C and controls my back-up heat system for below -15C, and for heat pump defrost mode. It pays to be able to understand the installer functions in order to get the most out of this thermostat. It is also great to use the internet connection to be able to operate the thermostat from my phone app Resideo.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: SAF1
from Miramar Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Product has great potential, it falls short of other competitors customer service subpar
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Moghareb
from Ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It's good overall but need some work for example there's no timer/schedule to run on the fan.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi Moghareb, thank you for your review of the T6 thermostat. We highly appreciate your feedback and take your comments as we move forward. If you have further comments for us or need help with your T6, please visit the Support Center link at the top of the page for ways to get in touch. Our team is ready to help.
Written by a customer while visiting resideo.com
Customer Rating
5
Best tech support team I’ve experienced recently
on September 17, 2023
Posted by: North Carolina
from Raleigh NC
Gender:Male
Verified Purchase:Yes
Tech support was extremely helpful and very friendly
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: K.M.J.
Frequency of use:Daily
Verified Purchase:Yes
I like the thermostat but I own a Honeywell Tuxedo Touch and wish the thermostat worked with it. I knocked off a star due to incompatibility within your product line.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, September 20, 2023
Hi K.M.J., thank you for your review of the T6 thermostat. If you have further feedback for us or need assistance with your thermostat, please visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Faye W
from High Point North Carolina
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Just a really great thermostat. Easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com