The thermostat goes on and off line occasionally which is concerning for second home owners not physically present to investigate the problem
Response from resideo.comBy Joey, Customer care, December 7, 2023
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
This thermostat and the app to control it are both easy to use. I like being able to monitor our second home while away. Being able to turn up the heat on our way is such a luxury.
I purchased two to replace my old thermostats. I love that I can easily schedule my temperatures on my iPhone. I also love that, if I forget to turn down before going on vacation I can do so remotely….and raise the temperature when I’m nearing home so I step into a nice warm house.
Came with a new furnace. I have 3 zones and this is on one. I like the Sensi thermostat and interface better so have those on two zones and will likely replace this one in the future. Biggest issue is not displaying humidity. Not having WiFi connection problems at least so far. Other thermostats in my opinion have better apps/interfaces.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 7, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.