Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: THEE TINMAN
from WINCHESTER, VA
Gender:Male
Verified Purchase:Yes
GREAT STAT. SIMPLE. EASY TO USE AND LOVE THE APP. THANKS
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: KJ Steckler
Frequency of use:Daily
Verified Purchase:Yes
Easy to set up....Easy to Use....Easy to program..
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Joe and Gina
from Florida
Gender:Male
Verified Purchase:Yes
When we had our house built we wanted to go with Honeywell again as we had a smart device from Honeywell in our previous house. We had this Resideo installed and the device’s features are excellent! We love being able to control everything from the app on the phone and I mean everything from setting up different run times and temperatures to turning it on and off and checking on our unit when we are away. So glad we had this installed and would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Hilton
from FL
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Auto mode does not work as expected. Switches to Heat or Cool but does not switch back to Auto.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 2, 2024
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Joey
Written by a customer while visiting resideo.com
Posted by: J-Gator
from Palm Bay, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat is large print easy to read and control. Is easy to program for home and away. I enjoy to be able to use my Resideo App to control away from the house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Defective
on February 2, 2024
Posted by: RECALL
from Virginia
Frequency of use:Daily
Gender:Female
This device constantly needs Wi-Fi reconnect -which still has not after 4-6 hours I gave up-I’ll try again in the morning. This is a pain! It’s morning still no WiFi reconnect! i’ll wait until nine and call the company/live chat
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 2, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be. -Joey
Written by a customer while visiting resideo.com
Customer Rating
1
Should be 0 stars！
on February 2, 2024
Posted by: hope1860
from CA
Gender:Male
After eight months of use, it's completely dead and the screen shows nothing. I will never use any product with the Honeywell name on it again.
Response from resideo.comBy Maria, Tech Support, February 5, 2024
Hi hope1860, this is not what you should expect. A blank display on the thermostat indicates that it is either not receiving power from the HVAC system or that it need to be replaced. In this case, we recommend you to reach out to the installer of your thermostat to check the voltage on the thermostat side. If the voltage is correct, they will need to replace the thermostat, this model has 5 years of warranty through the installer. If the voltage is not correct they will need to check the HVAC unit. You can find local licensed professionals here: https://www.honeywellhome.com/us/en/find-a-pro/
Written by a customer while visiting resideo.com
Posted by: Withay
from Pa.
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I wish there were written instructions that came with it. My son said I had to go online to read them. Complicated!
Response from resideo.comBy Joey, Customer care, February 2, 2024
Hi Withay, we're sorry to hear you experienced this with the installation, we appreciate the feedback. -Joey
Written by a customer while visiting resideo.com