I hate these thermostats. I have dual zones and can never keep both active in the app. The controls arent as intuition as they could be. We are replacing with ecobees as soon as they get delivered.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, April 12, 2024
Hi, we're sorry to hear you're having issues with your unit, we're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Thermostat is a problem to get working with outside temperatures. It always shows an alert of high temp outside and it’s hard to regulate with cell phone app.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, April 12, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Response from resideo.comBy Joey, Customer care, April 12, 2024
Hi, we're sorry to hear that you're having trouble with programming, please feel free to get in touch with us for support by navigating to the top of this page.
This thermostat works fine. The thing that kind of bugs me is that it has no Auto setting - you have to tell it whether you want heating or cooling. Most other connected thermostats these days allow you to set a range and then it decides if that requires air conditioning or heat. That seems like a pretty big feature to overlook.
I love this thrmostat WiFi 2 users works great also you can set it to turn on / off before you get home and when you leave home so it helps save when no one is home my house is cozy when I am close I have perimeter set to turn on when I’m with in 2 miles of coming home I live it and I love to show it off also works great with Siri