Thermostat has worked great; however, I wish I could see which type of heat was on in the history. In other words was it using emergency heat or heat pump. Otherwise, I like the unit.
We've lived in our brand new house for 6 years and have 3 zones. One has had the thermostat replaced once, and the other just had its third die. This is becoming quite the little investment. I'll be looking into my other options.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, April 15, 2024
Hi Djas, we are sorry to hear about this and apologize for the inconvenience. This model has 5 years of warranty through the installer.
The BEST thermostat!! Not only tells you inside temp but also temp outside. You can download the app to your phone and can change the temp inside your home even if you aren’t there or from anywhere in your house. Truly love it!
when emergency heat c9mes on it does not display. Also can not control temperature with Wi-Fi.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, April 26, 2024
Hi Roy, we're sorry to hear you're having trouble with the wifi connection, please feel free to visit our support center located at the top of this page for support.
can not get it to work with wifi or app, and nobody returns my calls or emails
Response from resideo.comBy Joey, Customer care, April 26, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.