I don't really like it. The scheduling doesn't work very well. I wish I had my nest back.
Response from resideo.comBy Joey, Customer care, May 24, 2024
Hi, we're sorry to hear you're having trouble with the scheduling. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
This system keeps kicking itself off the WiFi and then it’s a pain to try and reconnect. It takes forever just to connect in the first place. I also hate that it is only heat or cool and there is no auto option.
Delighted with these units. I absolutely love being able to adjust and monitor the temps remotely. They also do a much better job of actually regulating the temps in my house than our old units. My only complaint is that the current-conditions page on the Resideo app is slow to refresh, so I typically have to wait for 30-60 seconds to get the current conditions and to make changes. Other than that, I recommend them without reservation
Mine stop working the first week I had it! Had to call installation to get it going.Hope this is a one off but reading other reviews it doesn't seem that's the case
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 17, 2024
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Works very well, easy to operate. I can't update the date in the Runtime option of the app, the thermostat and the Resideo app have the correct time but the Runtime option is 3 days late.