Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,872 Reviews)
Rating breakdown 13,872 reviews
5 Stars
7,672
4 Stars
2,210
3 Stars
1,600
2 Stars
954
1 Star
1,436
76%of customers recommend this product.
(
6,082 out of
7,997)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Terrible product - do not connect to WiFi!
on March 24, 2022
Posted by: AmandaPhx
from Phoenix, AZ
Frequency of use:Daily
Gender:Female
I set the schedule, but it doesn't follow it. I recheck the schedule and make sure it shows that the heat should turn up to 69 at 8am and turn down to 62 at 10pm, but still the heater will go on after 10pm when the thermostat shows the temperature is 67. And then in the morning the heater will start up at 7am when it hasn't even dipped down to 62. It is so freaking annoying! What's the point of setting a schedule if the thermostat isn't going to follow it? Then I connected the thermostat to WiFi and then it lost the connection to the network, even though my other devices stayed connected, and it kept showing triangle warning error and I followed all the instructions I could find for clearing the error, but it didn't work, and as a result of the screen always being lit up from the error message, the screen burned out in a few months. Fortunately, it was under warranty with the builder and I got it replaced. But I will never connect it to WiFi again. The scheduling still doesn't work right. I would never recommend this thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 26, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
No Wi-Fi
on April 14, 2022
Posted by: None22
from Vancouver
Frequency of use:Daily
Gender:Male
This product is your worst nightmare!! Tried to connect to the home app and Wi-Fi will not work, even had the installer try to no avail . This is a very difficult unit to setup do not buy a T6 try something else.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Great but it broke after 16 months
on April 20, 2022
Posted by: John300
from Toronto canada
Frequency of use:Daily
Gender:Male
I bought a Honeywell as my last Honeywell programable thermostat lasted 27 years. I liked the ability to control the new thermostat remotely. Sadly it broke after 15 months. On Easter Sunday morning. I thought that it would be easy to replace like for like but that is a challenge. Thermostats have to be 100% reliable otherwise it is hard to go on vacation.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 27, 2023
Hi, thank you for your review of the Honeywell Home T6. We appreciate your feedback and utilize your comments as we move forward.
Written by a customer while visiting resideo.com
Customer Rating
1
Difficult if not impossible to connect to app
on June 19, 2022
Posted by: Bobcat7
from Paris Texas
Frequency of use:Daily
Gender:Male
I set this up about 4 months ago and it was a big pain. It took me many attempts to get the app to connect to my T6 thermostat device. Now in the last day or so, the app kept flashing a message that the name of the app would soon change. What a stupid message. I just ignored it the dumb message. Today my thermostat no longer shows up in the app. I am back to performing the "add device" process. But when following the setup instructions my iphone 12 fails to establish the wifi connection to the thermostat. I see the thermostat in the list of wifi connections but when I select it, it just keeps spinning and never connects. This is a major pain because I have become accustomed to using the app late at night to change the temperature.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Not a good product; do not buy.
on October 10, 2022
Posted by: Mad client
from Florida
Frequency of use:Daily
Gender:Female
This thermostat was installed to replace the ones that came with my home three years ago. I have a smart home and the original installed with the system was not wireless. It worked fine for several months, but now it stops working every three or four months. I live in Florida and it gets really warm, so not having a working AC unit is not accpetable. The local com pany that provides services is very slow to response and I havve to wait from 24-36 hours to get a technician. sometmes, the tech arrives after 9 pm. Horrible!
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 23, 2023
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1
Dead
on November 9, 2022
Posted by: John travolta
from California
Gender:Male
I moved to new home. Only lasted 2.5 years. Right after warranty… have two units. Upstairs unit still working, let’s see how much longer it will last.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Always breaks!
on December 19, 2022
Posted by: Unhappy consumer
My home is brand new and out of everything that could break, this thermostat has broken twice in two years! I don’t even run my hvac unit that much for it to suddenly die! I now can’t turn off the unit as it chose to stop working while I’m using the heat, even with trying to turn off the breaker. Piece of garbage. Stop selling this thermostat Honeywell, you’re better than this!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Don’t buy. Competitors are better.
on December 26, 2022
Posted by: Someone
from California
Frequency of use:Daily
Gender:Male
I have two of these in my home and neither one will connect to the Resideo app. I’ve followed the instructions, tried multiple solutions with no success. Having had an Ecobee in the past, I want to go back.
Avoid Honeywell “smart” thermostats.
Avoid this device.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com