Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Terrible
on June 18, 2024
Posted by: TMDS
Bought 2 days ago and already hating it- the unit itself as well as the phone app are not very user friendly at all. Would NOT recommend- already looking into replacing it.
Response from resideo.comBy Maria, Tech Support, June 19, 2024
Hi TMDS, we are sorry to hear about this. We will be happy to guide you through the thermostat and app setup. Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Posted by: G Haynes
Verified Purchase:Yes
Really nice to know things are ok when we are away for a while
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: JBow
from Washington State
Verified Purchase:Yes
We have dual zone so 2 of these thermostats in our house. They both worked great for about a month. After about a month the upstairs zone thermostat is not recognizable any longer on our home system. It indicates that it is attached to the wifi etc. but for some reason it is not showing up on our devices. Have tried a number of things to get it reconnected but none have worked so far.
Written by a customer while visiting resideo.com
Customer Rating
5
ok great unit stay a lot cooler in house now than
on June 17, 2024
Posted by: big man
Verified Purchase:Yes
great for home use 100% changed. than old one we had
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Stopped working after 3 years
on June 17, 2024
Posted by: Matt1234
Stopped working after 3 years. No warranty support for homeowners even when they sell the product direct to consumer on e-commerce sites.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, June 18, 2024
Hi Matt1234, we are truly sorry to hear about this. This thermostat requires a professional for installation and warranty. We recommend you reaching out your HVAC contractor to receive assistance with this. We have a pro support line in case that your contractor needs help or information about this thermostat.
Written by a customer while visiting resideo.com
Posted by: SadSak
from Dallas, Texas
Verified Purchase:Yes
I love both my Residio Thermostats. Programming them was easy and modifying the programs is simple to do. Control both with my cellphone which came in handy when I broke my knee and could not climb the stairs to set the second unit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Works well at maintaining the desired temperature
on June 17, 2024
Posted by: Kfed
from Erie, Pa
Verified Purchase:Yes
The WiFi feature makes the thermostat worth the price
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Danrayb
from Gulfport, Ms.
Verified Purchase:Yes
Thermostat could not find WiFi. Finally got it working only to lose again now can’t see Wi-Fi again. Finally gave up.
Written by a customer while visiting resideo.com