Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(13,872 Reviews)
Rating breakdown 13,872 reviews
5 Stars
7,672
4 Stars
2,210
3 Stars
1,600
2 Stars
954
1 Star
1,436
76%of customers recommend this product.
(
6,082 out of
7,997)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
4
Works great! Love it.
on March 31, 2022
Posted by: GrandmaH
from Arkansas
Frequency of use:Daily
Gender:Female
I have had 2 of these for over a year now. It did take a little bit to set up originally because I didn't have great wifi. I had too many things using a rural service. Once we upgraded our internet they work great. I have them set to tell me if they go offline. They remind me when to replace the filters. They also tell me if it gets too hot or cool, especially during the time when you need heat at night and air in the day.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Already regretting this swtich
on June 25, 2022
Posted by: VMOR
from New York
Frequency of use:Daily
Gender:Female
Cannot get the thermostat to connect to my app, and I'm not bad at doing this stuff. Absolutely maddening! Now I'm going to have to get the HVAC guy to take them back. So annoying.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Our Support Center link at the top of the page has all the ways you can get in contact with us.
Written by a customer while visiting resideo.com
Customer Rating
1
Worst Thermostat and Support
on January 4, 2023
Posted by: Frissi9324
from Menifee, CA
Gender:Female
Stopped working after having it a little over a year and when I contacted support, I was told it wasn't my thermostat but my HVAC system. Had someone come out and it was the thermostat. So I replaced it with something more reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Absolute Garbage
on September 18, 2021
Posted by: Will never buy again
from Wisconsin
Brand new installation, less than 1 month old, and will not stay connected to internet. Strong 100 mbps signal that no other equipment has issues. Now it won't connect at all, can't reset because touch screen doesn’t work. Junk - DO NOT PURCHASE
No, I would not recommend this to a friend.
Response from resideo.comBy Support, September 21, 2021
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help. -Jay
Written by a customer while visiting resideo.com
Customer Rating
1
Poor Product/Service
on April 2, 2022
Posted by: Don't Buy Honeywell
from Texas
Frequency of use:Daily
Gender:Female
This thermostat was installed in my new build home. It worked fine for a while. But, eventually it dropped from my network. It became impossible to reinstall. I spoke with support for over two hours in one day. They went so far as to ask me to use voltage meter to check the voltage before finally telling me to call the installer to have the warranty honored. Same issue with the device the installer brought out. I found several reviews siting the same issue. The installer/HVAC company even advised me the T6 and Honeywell in general were to be avoided and suggested that I purchase Nest thermostats. They completely disregarded the 5 year warranty stating that there was really nothing they could do for me because it was a bad product.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, we're sorry for the experience and would be happy to explore warranty options for you. Our Support Center link at the top of the page lists the ways you can get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Technically Flawed
on January 11, 2022
Posted by: Camden
from VA
Frequency of use:Daily
Gender:Male
I am a new tenant at an apartment with this Thermostat. I am unable to register/connect to my app due to the previous tenant not relinquishing control from his/her app. There is nothing I can do about it except to 1. tell the former tenant to login and release control or 2. call the customer service during office hours. What a pain!! Google Nest Thermostat will let you override it if you have physical access to the thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi Camden, we thank you for contacting us and would like the opportunity to help with your registration process. Visit the Support Center link at the top of the page for ways to get in touch.- Charlie
Written by a customer while visiting resideo.com
Customer Rating
1
T6 pro couldn't connect to thermostat
on February 14, 2022
Posted by: bobby101
from New York, NY
Gender:Female
Why is the app so buggy that it doesn't connect to thermostat
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page. -Jerry
Written by a customer while visiting resideo.com
Customer Rating
1
Horrible Thermostat
on March 6, 2022
Posted by: Alfre
from Tampa
Frequency of use:Daily
Gender:Female
This thermostat does not connect to the internet, it constantly says “fail to include”. Do not recommend any of the Honeywell thermostats.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com