Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
1
Dangerous product
on July 29, 2024
Posted by: CJ76089
Honestly I really like this thermostat a lot until today. Stopped working entirely and when I went to troubleshooting found scorch marks on the back. Dangerous product that needs to be removed.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
3
Honeywell T6 Pro / Resideo app review
on July 26, 2024
Posted by: Scotty711
from Minneapolis, MN
As a manually programmable thermostat it functions correctly. The Wi-Fi setup however, needs work. When the attempt was made to enable the WI-FI and connect to a phone the process was difficult and did not work. Calling for support did not resolve the problem. Eventually I discovered that the T6 Pro was turning off its WI-FI at the end of the setup and required manually turning it back on to cure the problem. The Resideo app "RUNTIME" displayed is 3 to 4 days behind the current time and the "Sleep Brightness Mode" in settings cannot be set to zero (except manually at the thermostat). Two helpful additions to the app would be programmable FAN on/off times and displaying the apps version number.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, July 26, 2024
Hi, thank you for taking the time to rate the T6 pro smart thermostat. We appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Posted by: Kayasith
Verified Purchase:Yes
I love This thermostat. It works like a charm. I just like the fact that I can control it from my phone .
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: RVL.
Verified Purchase:Yes
Nice thermostat easy to use ,plus it looks great .
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jeff L9393
from Midstate, Vermont
Verified Purchase:Yes
Ok basic thermostat. Missing some feature of their better residential thermostats. My prior Honeywell was in color, displayed multiday forecast and internal and external humidity. This thermostat is black and white, shows only current external temp and NO humidity. App is better than previous versions.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi Jeff, thank you for taking the time to rate the T6 Pro Smart thermostat. We appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Posted by: asdflsdafadsfasd
Verified Purchase:Yes
never shuts off the fan if you set it to cool. Even when not actively cooling. Terrible design. Would never buy again
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: New Lennar Home Owner
from SoCal
Verified Purchase:Yes
Thermostat came with new home. Major issues trying to set it up to begin with. Had to create an entire 2.4 Wi-Fi network just for the stupid thing. Schedule doesn't work at all. Had to try two different phones to even set it up initially. Do yourself a favor buy a nest.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Ray P
Verified Purchase:Yes
The geofencing doesn't work great and I can't manually set to "home" or "away" when it is not working.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com