Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Posted by: Lars D
from Bossier City LA
Verified Purchase:Yes
Works great, wish the app would let me know if my thermostat goes off line. Other than that it seems to work great.
Written by a customer while visiting resideo.com
Posted by: Happy Customer Here
Verified Purchase:Yes
Loving it, very convenient. Away fom home an still able to control temperature.
Written by a customer while visiting resideo.com
Posted by: J. Herrera
Verified Purchase:Yes
The Honeywell T6 Thermostat is just what I needed to control the climate in my home. I love the app, as I can adjust the temperature and program from anywhere.
Written by a customer while visiting resideo.com
Customer Rating
5
This is a great little thermostat!
on August 13, 2024
Posted by: sappha58
from Rock Hill SC
This thermostat replaced my Honeywell RTH7600D that we've used for 14+ years.
When my HVAC system died in June, I hired a company to replace it, and they replaced the thermostat with this one.
I can connect to it via WiFi, and can control it via the app. I like how I can control the system with my phone! I can even set the fan to auto, circulate, and on. "Circulate" has the fan to come on at a low speed at irregular times to circulate the air around the home. "On" turns it on all the time, but at about half-speed.
The only thing I miss from my old thermostat is the inability for this one to automagically switch between heat and cool based on settings. But even that is just a minor, itsy complaint.
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, October 3, 2024
Hi! Thank you for taking the time to rate the T6 Pro Smart thermostat. You can enable the auto changeover feature from the installer menu by performing the following.
1. On the T-series thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Select Done to save.
If the Auto Changeover feature is turned on on the thermostat, it can now be turned on in the Resideo App or by changing the Mode on the thermostat.
1. On the T-series thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
5. Select Done to save.
If the Auto Changeover feature is turned on on the thermostat, it can now be turned on in the Resideo App or by changing the Mode on the thermostat.
Written by a customer while visiting resideo.com
Customer Rating
1
Not user friendly
on August 10, 2024
Posted by: Albert 115
Very difficult to program. Only a 22 year old will know how to work this piece of junk.
My suggestion: since VERY FEW 22 year old people own homes, get a focus group of 60 year old home owners to make this product useful.
My suggestion: since VERY FEW 22 year old people own homes, get a focus group of 60 year old home owners to make this product useful.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
HiAlbert 115, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss any questions you may have.
Written by a customer while visiting resideo.com
Customer Rating
1
Worst
on August 8, 2024
Posted by: Frustrated Consumer
from High Point, NC
I’ve had this thermostat for about two years. Here we are stuck without any air conditioning in the middle of the summer. I’m sure this will be a significant cost to resolve. Terrible experience in a brand new home with a completely new system. How do companies sleep at night selling unreliable products that will cost consumers significantly than expected. Severely disappointed.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 17, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Had the product for over a month. It seems to perform as advertised. The best feature is the owner's ability to control home temperature remotely via the Resideo app or, after integration with the corresponding Amazon and/or Apple apps - with voice. Another appealing feature is geofencing, when thermostat controls the inside temperature, when it “knows” that nobody is at home. Although, a few times geofencing didn’t work as expected, it’s a small price to pay for a really good product.
Response from resideo.comBy Joey, Customer care, October 3, 2024
Hi! Thank you for taking the time to rate the T6 Pro Smart thermostat, we appreciate the feedback. Below I listed a few tips that will improve the accuracy when using the Geofece feature, hope this helps!
-Make sure Resideo app location permission are set to "always".
-Verify the thermostat is set to use a Geofencing schedule (not time based schedule) within the Resideo App, and that Geofence is currently On within the app Menu.
-Verify if other devices are being used for the account where thermostat is registered to, will not be recommended to have other devices with the app logged in.
-If multiple users for it, verify all added users are using separate accounts to log into the Resideo App.
-Verify the device is a smartphone, not a tablet. Using a tablet to log into any account associated with a a geofenced location can result in the Resideo app believing that there is 1 user that is always home if the tablet is always left at home.
-Verify Location Services are enabled on the smartphones for all users associated with the location. GPS settings for all devices should be set to their highest possible accuracy.
-Verify Background App Refresh is enabled for all users.
-Make sure Resideo app location permission are set to "always".
-Verify the thermostat is set to use a Geofencing schedule (not time based schedule) within the Resideo App, and that Geofence is currently On within the app Menu.
-Verify if other devices are being used for the account where thermostat is registered to, will not be recommended to have other devices with the app logged in.
-If multiple users for it, verify all added users are using separate accounts to log into the Resideo App.
-Verify the device is a smartphone, not a tablet. Using a tablet to log into any account associated with a a geofenced location can result in the Resideo app believing that there is 1 user that is always home if the tablet is always left at home.
-Verify Location Services are enabled on the smartphones for all users associated with the location. GPS settings for all devices should be set to their highest possible accuracy.
-Verify Background App Refresh is enabled for all users.
Written by a customer while visiting resideo.com
Customer Rating
3
Will get something better. Better quality and tech
on August 1, 2024
Posted by: Ann H
from McKinney TX
Verified Purchase:Yes
Not impressed. Not a fan. Builder grade thermostat in a new construction house. Thermostat changes temps on its own. Gets hot when temp is set to 69 on thermostat and app.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com