Customer reviews from resideo.com
Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Average customer rating
4
(14,218 Reviews)
Rating breakdown 14,218 reviews
5 Stars
7,867
4 Stars
2,249
3 Stars
1,657
2 Stars
983
1 Star
1,462
76%of customers recommend this product.
(
6,290 out of
8,282)
Customer Reviews for Honeywell - TH6220WF2006/U Lyric T6 Pro Wi-Fi Programmable Thermostat
Customer Rating
5
Love the T6 Smart Thermostat!
on December 14, 2024
Posted by: Santefe1234
from Cincinnati, OH
I’m in shock - having read all of these negative reviews on this site - as my T6 Smart Thermostat has worked GREAT ever since it was installed when our house was built 6 years ago! I LOVE this thermostat. It keeps my electric bills significantly lower than all of my neighbors, too. I did have some initial set up issues when we got our new router, but that was it. I programmed it to 72 in the summertime going up to 80 at night when sleeping, and in wintertime its set for 70 during the day and 62 at night. It keeps that schedule very accurately. I also have the geofencing set for an 8 mile radius and that works really well, too. I honestly have nothing bad to say about the T6 Smart Thermostat. With the program set as it is, my heating/electric bill for this 2325 sq ft home is the SAME COST as it was for the 1800 sq ft home we had prior to this! I’d say that something to crow about. Granted, the newer & more prevalent insulation has something to do with that - but so does the ability to lower my costs by the programming schedule of this thermostat. I’ve had several Honeywell products in time past: electronic air cleaners, humidifiers (AprilAire) at 2 different houses and I had zero trouble with any of them.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Unit
from Anderson SC
Verified Purchase:Yes
No heat/cool mode in 2024, can't get it to work with google. Always having to change it from heat to cool and back to heat in the fall.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, December 13, 2024
Hi, the auto changeover feature can be enabled from the installer menu, please see the following direction.
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
1. On the thermostat tap the screen so "Menu" shows at the bottom of the screen.
2. Press and hold the "Menu" button until "Device Setup" appears, and press "Select."
3. Use the arrow button to go to function 300 at the top of the screen and press "Edit."
4. Use the arrow buttons to set the Auto-Changeover feature to "On" or "Off."
Written by a customer while visiting resideo.com
Posted by: Ronan
Verified Purchase:Yes
Does a reasonable job but two main criticisms:
- in controlling a heat pump system with gas as auxiliary heat it gives no indication to the user which heat sources it is calling for. Since the blower runs in both cases I have to go to the basement to see if just the HP or HP + furnace are running.
- the description on how it deals with droop is very vague and I’ve had to trial and error with various droop setting to try and reverse engineer its algorithm. Why not just tell me?
- in controlling a heat pump system with gas as auxiliary heat it gives no indication to the user which heat sources it is calling for. Since the blower runs in both cases I have to go to the basement to see if just the HP or HP + furnace are running.
- the description on how it deals with droop is very vague and I’ve had to trial and error with various droop setting to try and reverse engineer its algorithm. Why not just tell me?
Response from resideo.comBy Joey, Customer care, December 13, 2024
Hi, thank you for taking the time to rate the T9 Smart thermostat. You can check what stage of heating is running from the menu under the equipment status tab. Please feel free to get in touch with us for any questions by visiting our support center located at the top of this page.
Written by a customer while visiting resideo.com
Posted by: Kevin K.
Verified Purchase:Yes
Both my wife and I love it! This replaced a 13-14 year old Honeywell thermostat that was very difficult to use. This thermostat is very simple and easy to use. We also love having the Residio app.
Written by a customer while visiting resideo.com
Customer Rating
2
Kind of unhappy
on December 4, 2024
Posted by: robpla
Virtually impossible to install correctly because it asks you a bunch of things that I didn't know the answer to. I just guessed most of the answers, and it seems to work, but not happy about maybe installing it wrong. I also don't like that the display doesn't show you if the system is on or off without having to touch the screen. Why can't it indicate with a light or on the display that the system is on? The displays is also not very responsive to my fingers. I often have to press the display kind of hard for it to register. Other than that, the display has high resolution, modern and fresh looking. This came with the unit when we bought it, I would have gotten something else had I made the purchase.
Response from resideo.comBy Maria, Tech Support, December 5, 2024
Hi robpla, thank you for your review of the T6 Pro Smart Thermostat. This thermostat requires an HVAC professional for configuration. We recommend you reaching out to your HVAC contractor to verify the settings. We highly appreciate your feedback. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
Works but not as Smart You'd Hope
on December 2, 2024
Posted by: Lee D.
from Bronson, FL.
Recently bought a house with this thermostat. Downloaded the app and setup an account. Went through the whole connection process only to be told that it's already connected to an account. Tried to troubleshoot and was told to get a hold of the previous owner and have them disconnect their account. So, now the app is completely useless to me.
I set up the schedule on the thermostat but it never follows. Yes, I set it up correctly according to the manual.
Now, the air only blows cold when I need it warm. I gotta get somebody out here to find out why. My research is pointing at the wiring or the thermostat. This house is only a couple years old! Why is this going out already?
I set up the schedule on the thermostat but it never follows. Yes, I set it up correctly according to the manual.
Now, the air only blows cold when I need it warm. I gotta get somebody out here to find out why. My research is pointing at the wiring or the thermostat. This house is only a couple years old! Why is this going out already?
Response from resideo.comBy Joey, Customer care, December 3, 2024
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
2
WiFi connection is GARBAGE
on November 30, 2024
Posted by: MJM704
from Charlotte, NC
The thermostats were installed with new HVAC systems installed by a local contractor. They worked fine. I switched over to Google Fiber along with their mesh WiFi extenders and lost all connectivity and have been unable to get the thermostats (i have 3) to connect to the WiFi network
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, December 4, 2024
Hi MJM704, we are sorry to hear about this. We will be happy to share a list of network recommendations to ensure good connectivity. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Minnesota resident
Verified Purchase:Yes
I purchased 2 thermostats for my home one for home and one for my insulated garage. Both work great. My score is based on two complaints: The control app. only works on my phone not on my android computer. The previous thermostat by your company would work on both devices. The other complaint is that the lowest setting is 50 degrees. I would like a lower setting for my garage while I am away. This was possible with the previous model.
Written by a customer while visiting resideo.com